Xfinity vs. DIRECTV

Check Availability

April 16, 2020

Both Comcast Xfinity and DIRECTV, which is owned by AT&T and partners with a number of internet providers to bundle with their TV options, offer good packages for internet and television. To choose the best option for you in the battle between Xfinity vs. DIRECTV, you’ll need to look at a number of factors, from your location to your internet usage and television needs. We’ve compared these two companies to give you the information you need to make an educated choice for your circumstances.

Note: DIRECTV is owned by AT&T and uses its internet network.

ProviderType of InternetStarting PriceData CapsSpeedsExtra FeesContractsAvailability
DSL, Fiber$20 /mo1 TB15 to 2,000 MbpsExtra fees for: broadcast TV, sports, installation, HD technology, premium channelsYesCheck Availability
DSL$50 /mo1 TB.8 Mbps – 1,000 MbpsExtra fees for: activation, DVR, optional leasing, HD technology, regional sportsYesCheck Availability

Comcast Xfinity vs. DIRECTV data comparison

Xfinity

For most of its customers, Xfinity has a 1 TB data usage plan per month. This should be more than enough for the average internet user. The company says that 1 TB would allow you to play online games for more than 12,000 hours or download more than 60,000 high-resolution photos. It’s worth noting that the average Xfinity customer uses 220 GB a month.

If you are a very high-bandwidth internet user, you can purchase an optional unlimited data option for $50 a month.

At the other end of the spectrum, light internet users might be interested in the Flexible Data Option that is available on the Economy Plus and Performance Starter packages that offers a $5 credit any month you use less than 5 GB of data.

DIRECTV

Like Xfinity, DIRECTV using AT&T internet has a 1 TB data cap on most of its plans. This applies to any plan that includes download speeds of 5 to 100 Mbps. If you have a DSL plan, however, your data cap is 150 GB, and it’s 215 GB for those few with fixed wireless internet service. 

Those with fiber plans who combine their internet service with DIRECTV, or who have paid $30 a month extra for it, have unlimited data

AT&T, DIRECTV’s parent company, has a number of tools to help you determine your usage patterns, so you can choose a plan that best fits your needs. We like the company’s Internet Data Calculator, which not only shows your estimated monthly data usage, but allows you to break it down into number of emails sent, hours of streaming music and other data points.

Comcast Xfinity vs. DIRECTV: internet speeds

Xfinity

Xfinity’s lowest-speed internet plan offers 15 Mbps. If you’re a light internet browser using one or two devices at a time for checking email, streaming light content, and downloading music — this plan should be sufficient for you. 

Other plans include download speeds of 100, 200, 300, 600, 1,000 and 2,000 Mbps. You’ll only want the highest speed if you have many devices and are streaming HD videos, engaged in online gaming or have an ultra-connected household. For most people, it’s more than you’ll need.

Usually, one of the middle-of-the-road plans will be enough. The 300 Mbps plan, for example, which starts at $59.99 a month, is good for up to 11 devices at a time, downloading shows quickly, streaming in HD on multiple devices and some online gaming. 

Comcast, which owns Xfinity, has been accused in the past of throttling speeds for high-bandwidth internet users but claims it no longer does so. It’s something to be aware of, though, if you have an unlimited or high-data plan with the company.

DIRECTV

DIRECTV’s parent company, AT&T, offers internet plans ranging from 768 Kbps up to 940 Mbps. For the first year of all of these plans, the cost is $49.99, but it increases according to the amount of download speed after the first year. 

If you use the internet to check your email and social media, do a bit of web surfing and some online shopping, you should be fine with the smaller plans, which include, after the 768 Kbps plan, a 1.5 Mbps plan and a 5 Mbps plan. 

Once you have more than one device linked to the internet, you’ll want to think about a plan that is 10, 18, 25, 50 or 100 Mbps. The largest of these allows you to stream HD videos, download large files and play online games.

The top speed of nearly 1,000 Mbps may be accessed via AT&T’s  fiber-optic network which has fairly limited availability at present. At this speed, you’ll be able to download and upload files blindingly fast, connect multiple devices, and do some serious online gaming. 

Something that’s worth noting is that AT&T was recently fined by the Federal Trade Commission for throttling plans that supposedly had unlimited data.

Internet speed winner

Comcast Xfinity vs. DIRECTV: Availability

Xfinity

Xfinity is available in 41 states, mostly on the West Coast, East Coast, and southern parts of the country. But it may not be available across the entire state, even if it has some presence there. In Texas, for example, Houston and several other cities are covered, but only 20% of the rest of the state has coverage. All together, Xfinity’s home internet services cover 35.2 of the U.S. Here are the states included in their coverage:

DIRECTV

DIRECTV’s internet partnership with AT&T is available in 36 states mainly on the West Coast and Southern U.S. As is true of Xfinity, though, the fact that the company has a presence in your state does not mean that service will be available at your address. All in all, DIRECTV internet, using AT&T’s fiber and cable networks, is available in 43.8% of the U.S., including these states:

Availability Winner

Xfinity vs. DIRECTV: Customer service

Xfinity

61

Xfinity earns middle-of-the-road rankings from J.D. Powers U.S. Internet Service Provider Satisfaction Study. This influential study surveys more than 27,000 customers, rating their experiences with their internet service provider (ISP). Xfinity/Comcast came in fifth out of eight in the West region, second out of six in the East, second out of five in the North Central region, and second out of eight in the South.

 

Xfinity scored 58 out of 100 in Consumer Reports’ Best Telecom Service Buying Guide, placing it seventh on the list. In the American Customer Satisfaction Index (ACSI), another highly-regarded ranking organization, Xfinity again ranks in the middle of the pack, with a rating of 61 out of 100, just below the industry average of 62 out of 100. 

DIRECTV

69

DIRECTV/AT&T scored well on the J.D. Power study. It placed first in both the North Central and South region, and came in third in the West, and did not place in the East, where it has little presence. To place first, the company must score in the top 10% of the industry.

 

DIRECTV scored one more point than Xfinity in Consumer Report’s rankings, coming in with a 60 out of 100. DIRECTV’s relationship with AT&T helped it in the ACSI survey, where it ranked in second place behind Verizon, with 69 out of 100.

Customer Service Winner

Comcast Xfinity vs. DIRECTV: Bundled services

There are many good reasons for bundling your internet service with phone, TV, mobile or home security. For one thing, you’ll probably save money, as companies generally discount their bundled prices to attract more of your business. Here are some of the most popular bundles from Xfinity and DIRECTV, though promotions change often.

Xfinity

Select Double Play

Starting at $79.99/mo

Prices may vary by location

Plan Includes

  • Up to 200 Mbps
  • 210+ channels, including ESPN, Nickelodeon and TBS
  • Internet and TV

Call to order 1-877-387-6961

or

Check Availablity

Signature Double Play

Starting at $129.99/mo

Prices may vary by location

Plan Includes

  • Speeds up to 200 Mbps
  • 219+ channels, including Disney, National Geographic Wild and NBA TV
  • Internet and TV

Call to order 1-877-387-6961

or

Check Availablity

Select Triple Play

Starting at $99.99/mo

Prices may vary by location

Plan Includes

  • Speeds up to 300 Mbps
  • 210+ channels, including ESPN, Nickelodeon and TBS
  • Unlimited calling nationwide + nearly half the world

Call to order 1-877-387-6961

or

Check Availablity

DIRECTV

Select Plan

Starting at $79.98/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 155+ channels plus three months free of HBO, Showtime, Starz, Cinemax and Epic
  • Internet and TV

Call to order 1-877-387-6961

or

Check Availablity

Choice Plan

Starting at $89.98/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 185+ channels, including NFL Sunday Ticket and premium channels
  • Internet and TV

Call to order 1-877-387-6961

or

Check Availablity

Ultimate Plan

Starting at $104.98/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbp
  • 250+ channels; 115+ in HD, including NFL Sunday Ticket and premium channels
  • Internet and TV

Call to order 1-877-387-6961

or

Check Availablity

Xfinity vs. DIRECTV: Affordability

Both Xfinity and DIRECTV have prices that are comparable to other providers in the industry. Both have plans that start at $39.99 for basic service. Xfinity’s top price for internet plus TV service is $129.99 a month, while DIRECTV’s is $134.98 a month for similar services.

Affordability Winner

Frequently Asked Questions

Which internet service provider is best for residential use?

There are a couple of reasons why we give Xfinity the edge here. The website is easier to navigate than DIRECTV’s, and the company gets decent rankings for its customer service. 

Xfinity makes it easy to build your own package so you can customize your service as you wish, and offers many of the same features as DIRECTV, but often at slightly lower costs. With Comcast’s reliable DSL network at hand, Xfinity is able to offer internet access that features little to no down time and reliable speeds, especially with its higher-end plans.

Which is the Best Option for Business Use?

There are a lot of factors that go into choosing your technology for business use, including the size of your business and its location. What’s best for one business may not be as useful for another.

Having said that, we like the business services from DIRECTV’s parent company, AT&T. DIRECTV itself is used frequently in settings such as restaurants and bars, but by extending your research to include AT&T’s extensive Business Unlimited program, you have access to AT&T’s 5G network and 100 GB mobile hotspot data per line. The company also features a nice range of plans, and it’s easy to find one to fit your own price point.

Xfinity vs. DIRECTV: which is right for you?

Deciding whether Xfinity or DIRECTV is the right choice for you depends on your needs. If good customer service is most important to you, you’ll want to go with DIRECTV, since it excels in this area. If you’re a hardcore online gamer and need extremely high speed access to the internet, Xfinity’s fiber download speeds can’t be beat. 

 

If TV channel access is more important to you than the internet, we lean toward DIRECTV, with its well-established, nationwide satellite network. DIRECTV’s higher level plans have 250+ channels for you to peruse, and Xfinity cannot match those numbers. 

In the end, you’re going to want to do your research, and consider your specific needs. Both of these providers rely on wide-ranging and extensive networks, but only you can find out if they offer service to your area at a speed that works for you, and with the extras that you’d like to have available.

We supplied the data; now, the decision is yours.

Get started by seeing which plans are available in your area.

Check Availability