Verizon Fios vs. Optimum

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April 16, 2020

Those who live on the east coast may find themselves trying to choose between Verizon Fios vs. Optimum for internet service. Both providers serve overlapping areas of the northeast and have very comparable internet and TV packages. But how do the prices compare, and which has better value? We’ll help you understand the differences between both providers.

ProviderType of InternetStarting PriceSpeedsContractsAvailability
Fiber$39.99Up to 940 MbpsNoneCheck Availability
Cable$24.95Up to 940 MbpsThree years Check Availability

Verizon Fios vs. Optimum data comparison

Verizon Fios

Some providers put data caps on their customers, limiting the amount of data they can use each month. This limit is typically very high, around 1 TB, which is far more than the casual user could burn through in a month. Still, Verizon doesn’t enforce data caps on any of its plans up to 940 Mbps. 

Optimum

Like Verizon, Optimum also doesn’t restrict its customers with data caps. However, the provider notes that it refuses the right to take action if customers take advantage of the unlimited plan with unrealistic amounts of usage.

Verizon Fios vs. Optimum: internet speeds

Verizon Fios

Internet speeds available from Verizon Fios are currently 200 Mbps, 400 Mbps, and 940 Mbps downloads. Any of these are more than enough for most households. However, if you have a large family with many devices, the 940 Mbps might have the bandwidth you need to allow everyone to fully enjoy their time online. 

Optimum

Optimum vs. Verizon Fios internet speeds are very comparable, although Optimum has one additional tier. The speeds you can choose from are 200 Mbps, 300 Mbps, 400 Mbps and 940 Mbps. What does this difference mean? Not much. Some customers may just appreciate the opportunity to save a few dollars if they want something in the middle of Verizon’s 200 Mbps and 400 Mbps ranges.

Verizon Fios vs. Optimum: Availability

Verizon Fios

Customers in only eight states can sign up for Verizon Fios service at the moment. The good news is that the provider offers more broadly available DSL service nationwide.

Optimum

Optimum has even more restricted availability than Verizon; service is essentially centered around New York City, although customers in the following states may be able to find service.

Availability Winner

Verizon Fios

Verizon Fios vs. Optimum: customer service

Verizon Fios

70

Verizon Fios is the top-rated internet provider on the American Consumer Satisfaction Index. The provider receives a score of 70, compared to an industry benchmark of 62. Verizon has spent six of the past seven years in the top spot. 

Optimum

63

Optimum’s score of 63 on the ACSI index is just one point above the benchmark. Still, with more than two-thirds of listed providers scoring below 62, Optimum still ranks above the majority of its competitors.

Customer Service Winner

Verizon Fios

Verizon Fios vs. Optimum: Bundled services  

Optimum and Verizon Fios both offer bundled internet and TV services that allow you to choose your speed and number of channels. Here are some of the most popular deals.

Verizon Fios Bundled Services

200 Mbps Speed + Your Fios TV

  • Starting price: $89.99/mo.
  • Number of TV channels: 125 
  • Internet speed: Up to 200 Mbps

400 Mbps Speed + More Fios TV

  • Starting price: $129.99/mo.
  • Number of TV channels: 300 
  • Internet speed: Up to 400 Mbps

Gigabit Connection + The Most Fios TV

  • Starting price: $169.99/mo.
  • Number of TV channels: 425 
  • Internet speed: Up to 940 Mbps

Verizon Fios Bundles

Starting at $89.99 /mo for 12 months

Plans Include

  • Internet speeds up to 940 Mbps
  • Including 125+ TV channels

Optimum Bundled Services

Core TV + Optimum 200

  • Starting price: $59.99/mo.
  • Number of TV channels: 220 
  • Internet speed: Up to 200 Mbps

Core TV + Optimum 400

  • Starting price: $69.99/mo. 
  • Number of TV channels: 220 
  • Internet speed: Up to 400 Mbps

Premier TV + Optimum 200

  • Starting price: $94.99/mo.
  • Number of TV channels: 420 
  • Internet speed: Up to 200 Mbps

Optimum Bundles

Starting at $59.99 /mo for 12 months

Plans Include

  • Internet speeds up to 400 Mbps
  • Includes 220+ TV channels

Verizon Fios vs. Optimum: Affordability

We’ve already discussed Optimum vs. Verizon Fios internet speeds and how comparable their tiers are. However, the prices for these packages don’t quite stack up. A 200 Mbps plan with 125 TV channels from Verizon costs $89.99 per month, while a plan with the same speed and almost 100 more channels from Optimum is just $59.99 per month.

Optimum gives better value in terms of internet speed and TV channels for a lower price. If cost saving is your biggest objective and you’re in a service area with both Verizon Fios and Optimum, you’ll likely save more money with the latter. However, these prices from Optimum require a three-year contract, among the highest in the industry; Verizon Fios doesn’t enforce contracts at all.

Affordability Winner

Optimum

Verizon Fios vs. Optimum: Which is the right one for you?

If you want to save money and don’t have any qualms about committing to a three-year contract, Optimum might be the right internet provider for you. The company offers the same speeds as Verizon Fios, with up to twice as many TV channels for a significantly lower price. On the other hand, those who are signing a one-year lease might end up saving money with Verizon due to a lack of early termination fees.

Frequently Asked Questions

Which internet service provider is best for residential use?

For residential users who merely want a reliable internet plan for an affordable price, Optimum is the best choice. With four internet speeds to choose from and more TV channels than Verizon Fios at a lower monthly cost, this provider’s plans make the most economic sense for the average internet user.

Which internet service provider is best for business use?

Thanks to its top-notch customer service, Verizon Fios is typically the best choice for business internet customers. Verizon’s 24-hour business tech support line will make sure you never have to waste valuable time troubleshooting internet issues.

We supplied the data; now, the decision is yours.

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