Cox Cable vs. Kinetic by Windstream DSL

DecisionData Team
November 17, 2020

Cox Communication has been a leader in the communications industry for more than 50 years. The provider employs around 20,000 workers, who support six million cable TV, cable internet and home security customers in 18 states.

Kinetic provides cable TV, internet, home security and voice services through its Kinetic brand. The provider began as a spinoff of Alltel’s phone service in 2006 and today provides services in 18 states.

ProviderInternet TypeStarting PriceData CapsSpeedsContractsAvailability
Cable$29.991TBUp to 940 Mbps1 yearCheck Availability
Cable, DSL, Fiber Optic$25.00NoneUp to 1 GbpsNone Check Availability

Cox Cable vs. Kinetic by Windstream DSL data comparison

Cox Cable

Cox’s internet plans include 1 TB of data per month. If you exceed 1 TB, Cox will charge you $10 for each additional 50 GB you use. However, 1 TB of data is more than enough for most households. For example, if you send and receive 1,500 emails, stream music 240 hours, surf the web 240 hours, post 200 photos on social media, stream 4K videos for 60 hours and play online games for 200 hours each month, you’ll only use around 365 GB of data. That’s less than half of Cox’s monthly allowance.

Kinetic by Windstream DSL

Kinetic internet plans offer unlimited data usage, so you’ll never pay overage charges.

Data Comparison Winner

Kinetic

Cox Cable vs. Kinetic by Windstream DSL: Internet speeds

Cox Cable

Cox offers internet plans with download speeds ranging from 10 to 940 Mbps. 10 Mbps is an adequate speed for light internet use, such as sending emails, reading social media pages and streaming music and videos on one device at a time. For enjoying 4K videos and online gaming, you should select a plan that offers download speeds in the 150 Mbps to 300 Mbps range. If you have a large household, you may need Cox’s 940 Mbps plan, which will allow you to stream music and video on multiple devices at the same time and operate smart home devices such as garage doors, locks, security systems and thermostats.

Kinetic DSL

Kinetic offers plans with download speeds ranging from 100 Mbps to 1 Gbps. Kinetic Internet 100 plan provides download speeds from 73 Mbps to 125 Mbps, enough bandwidth for average web surfing, uploading photos and streaming music and video on one device at a time. If you want to stream music and video on several devices at the same time, consider Kinetic’s 500 Mbps plan. The Kinetic GIG plan provides download speeds up to 1 Gbps, the perfect bandwidth for operating smart home devices and connecting multiple devices at the same time.

Cox Cable vs. Kinetic by Windstream DSL: Availability

Cox Cable

Cox services 607 areas in 19 states. Cox doesn’t provide service in all locations. For instance, in California, Cox offers services in Laguna Beach and Santa Barbara, but not in Los Angeles. Check our coverage map to see if Cox is available to you. 

Kinetic DSL

Kinetic operates in 18 states. Kinetic primarily operates in towns, mid-sized cities and rural areas. For example, the provider offers services in Northeast Georgia, but not in Atlanta. Check our coverage map to see if Kinetic is available to you.

Availability Winner

Cox

Cox Cable vs. Kinetic DSL: Customer service

Cox Cable

61

The Better Business Bureau gives Cox an “A” rating. In the last three years, more than 960 Cox customers have filed complaints with the BBB, most involving service and billing issues. In 2020, Cox scored 61 in the American Customer Satisfaction Index internet service providers benchmark study, slightly below the national average of 62.

Kinetic DSL

61

Kinetic scored 61 in the 2020 ACSI benchmark study. The BBB has not rated Kinetic. In the past three years, more than 850 customers have filed complaints with the BBB, most involving product and service issues.

Customer Service Winner

Kinetic

Cox Cable vs. Kinetic by Windstream DSL: Bundled services

You don’t have to do just internet with either Comcast or Verizon. It’s possible to bundle your internet with other options, too. In some cases, doing so also gets you access to higher internet speeds.

Cox Cable Bundled Services

Cox Bronze Bundle with Homelife

  • Up to 150 Mbps download speeds
  • 140+ TV channels
  • Homelife Smart Home Security
  • Free installation
  • Two-year contract
  • $100/mo. for the first 12 months

Cox Silver Bundle with Gigablast and Homelife

  • Up to 940 Mbps download speeds
  • 170+ TV channels, including Cinemax, HBO, SHOWTIME and STARZ
  • Homelife Smart Home Security
  • Free installation
  • Two-year contract
  • $140/mo. for the first 12 months

Cox Gold Bundle with Homelife

  • Up to 300 Mbps download speeds
  • 250+ TV channels, including Cinemax, Epix, HBO, SHOWTIME and STARS
  • Free installation
  • Two-year contract
  • $140/mo. for the first 12 months

Kinetic DSL

Check your ZIP code to see which Kinetic DSL bundles are available to you. 

Cox Cable vs. Kinetic DSL affordability

Cox Cable

Cox offers internet-only plans ranging in price from $30/mo. for 10 Mbps service to $100/mo. for 940 Mbps service. Bundled internet and TV packages start at $100/mo. for 150 Mbps service. Bear in mind that these introductory prices only apply to the first 12 months of service, after which they increase.

Kinetic DSL

Kinetic provides internet-only service starting at $25/mo. for download speeds of 100 Mbps.

Affordability Winner

Kinetic

Cox Cable vs. Kinetic by Windstream DSL: Which is right for you?

Cox and Kinetic offer internet-only plans starting at $25-$30/mo. That’s a great price for anyone who simply needs to surf the internet and enjoys streaming music and videos. Both companies offer cable TV and home security services, which you can bundle with an internet plan. For quality service and support, Cox wins the Cox Cable vs. Kinetic DSL competition.

We supplied the data; now, the decision is yours.

Check Availability