Cox Communications Cable Internet Service isn’t the most popular choice in the country, and that’s okay. The ISP with a tendency to remain in the average rankings with customers is a good choice for those who want something a little faster than DSL. Their monthly service may be a little higher than other top brands, but for some consumers, the advantages that this cable Internet service provider offers outweigh the negative aspects of their higher priced plans.
Perhaps the biggest disadvantage of Cox’s cable Internet service is their slower than average download speeds. This is another reason why the company remains behind many of its competitors. Along with their less-than-stellar customer satisfaction ratings, it seems that Cox Communications has a lot of improving to do.
About Cox Internet
Starting at $30 a month
|Speeds||Up to 1000Mbps|
$75 installation fee
Cox Internet Service may not be a top-tier ISP, but it isn’t the worst option out there. The company has a few things going for it that help gives its ratings a much-needed boost. Not every online user requires lighting fast speeds and if you only use the Internet to surf the web or check your email, then the speed issue may not be a problem at all for you. One positive thing that Cox Cable Internet Service has going for it is that they offer their cable Internet plans with no contracts. If you are tired of getting stuck in a contract or paying out high early termination fees, Cox Internet Service could be a great option for you.
What Plans are Available Through Cox Cable Internet Service?
The two things that most consumers look at when searching for a new ISP are price and speed. While consumers may love the Internet and want to find the most reliable service out there, no one wants to pay more than they need to for a solid and stable connection.
Still, if speed is your main concern, you may want to look elsewhere for your new ISP. While Cox Communications offers a variety of plans, if you plan on going online for more than simply surfing the web, you may be disappointed with their speeds.
Here is a rundown of the plans that Cox Communications has available including their monthly price and their estimated download speed.
Cox Internet Starter 10
The Cox Internet Starter 10 Plan costs $29.99 per month for the first 12 months with a 1-year agreement. It offers download speeds at 10 Mbps. This is a good plan for those who do not use their Internet service often. While it may not be a good option for streaming, it is good enough for those who want to browse the web or check their email regularly. This plan is not recommended for those who want to binge watch their favorite shows on Netflix or download large files.
Cox Internet Essential 30
The Cox Internet Essential 30 Plan costs $39.99 per month for the first 12 months with a 1-year agreement. This plan offers download speeds at 30 Mbps. This is a significant upgrade from their Internet starter 10 plan for just $10 more. With these speeds, you can surf faster and download larger files which makes it a good choice for the average Internet user or for smaller households. Streaming is possible with this download speed although you may still experience some lagging along the way.
Cox Internet Preferred 100
The Cox Internet Preferred 100 Plan costs $59.99 per month for the first 12 months with a 1-year agreement. This plan offers download speeds of 100 Mbps which is the average speed that most of today’s DSL providers offer. This is a good plan for larger households with more than one or two avid online users. You can easily stream your favorite shows or movies with minimal or no buffering and lagging involved. It is also great for browsing social media, watching videos online or downloading large files via email.
Cox Internet Ultimate
The Cox Internet Ultimate Plan costs $79.99 per month for the first 12 months with a 1-year agreement. This plan offers download speeds of 300 Mbps. This is the fastest plan offered by Cox Communications and it allows the ISP to be competitive with other Internet providers. If you had to choose between 300 Mbps high-speed cable Internet and 100 Mbps DSL Internet, the obvious choice would be Cox Cable Internet. This is a great option for cord cutters who rely on streaming content for watching TV and homes that have multiple devices connected to the Internet at once.
The Pros and Cons of Installing Cox Cable Internet Service
All Internet service providers have advantages and disadvantages that help consumers narrow down their choices and decide on which ISP is the best for them. Here are a few of the pros and cons associated with Cox Communications Cable Internet.
The Pros of Having Cox Communications Cable Internet
While the ratings and reviews may not be the best for Cox Communications, there are still some loyal consumers who have positive things to say about the ISP.
- Cox Cable Internet offers affordable bundle pricing for TV and Internet which allows you to combine your bill for both services and pay one affordable bill.
- There are many excellent sports options available throughout their TV and Internet bundle which can be a plus for football or basketball enthusiasts.
- Cox offers a range of download speeds with their highest being 300 Mbps. Although one of the main complaints from this provider is their slower speeds, Cox Cable Internet’s fastest package provides 300 Mbps download speeds which is faster than most DSL plans from top-ranked providers.
The Cons of Having Cox Communications Cable Internet
Even the top-rated Internet service providers have some issues that their customers aren’t fond of. Here are a few of the top complaints that Cox Communications often receives.
- Speed and performance vary throughout the day. This seems to be an ongoing issue with Cox Cable Internet as customers have noticed a vast change in how fast or slow their speeds can be within a 24-hour period. While it’s common for your speed to go up and down during peak hours, the variation in speed is much more prominent with Cox.
- Cox Cable Internet bundles are also priced higher than their competitors which causes many people to look for more affordable options. Unfortunately for Cox Cable, there are better TV and Internet bundles available that are priced much less than Cox’s plans.
Cox Communications Cable Internet Data Caps
Data caps have become a major issue these days as Internet users are going online more often. All that streaming content and online gaming will put a strain on your broadband and many ISPs will limit your speeds if you go over a set amount of data usage.
If you are an avid Internet user and go online for everything from watching TV to listening to music, then you will want to learn more about Cox’s data limits. Every Internet plan offered through Cox Communications has a 1 TB monthly data limit. That is 1,024 GB of data which is equal to watching 400 hours of HDTV or movies. When you consider that the average Internet user watches one or two hours of streaming content per day, it would be nearly impossible to go over the 1 TB limit.
Even if you binge watch all weekend long, it would still be very unlikely that you would exceed your data usage. This is one advantage that Cox Communications has over their competitors. In this day and age, an ISP that puts a limit on how much data you can use will not have many satisfied customers for long.
To put things into perspective, Comcast Xfinity is one of the highest rated ISPs in the nation because of their high speeds and reliability. They also offer their plans with a 1 TB data cap. And you rarely hear anyone complain about going over their limit with Xfinity.
Fees Contracts and Equipment Information
There has been some confusion in the past about what fees you must pay while you are a Cox customer. Upon signup, customers may be required to pay a one time fee of $20, and some users have stated that they weren’t sure what exactly the fee was for. However, when you compare this small $20 fee to the other “one-time fees” required by their competitors such as Comcast or Time Warner Cable, it isn’t too much to complain about.
The good news about Cox Communications is that you will not get stuck with an early termination fee if you decide to switch to a different ISP. Knowing that you aren’t restricted to one Internet service provider and that you have the freedom to switch in the future if needed can be a huge selling point for some consumers.
Is Cox Communications Cable Internet the Right Choice for You?
Cox Communications Cable Internet is not considered to be the fastest ISP in the industry, but thanks to their high data caps, range of download speeds and no early termination fees, the average cable Internet provider is still worth considering if it is available in your area. Cox Cable offers bundled plans and a variety of Internet-only plans that are deigned for use by the avid online user or those who rarely use the Internet. You are sure to find the right plan for your household when you choose to have Cox Communications Cable Internet installed in your home.