Cox Communication Cable vs. AT&T DSL

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April 16, 2020

Cox and AT&T are two giants in the internet service provider (ISP) industry. Both companies have a wide reach in the United States, and they both offer reliable internet packages at competitive prices.

However, Cox and AT&T feature a few important differences that will determine which one is the better fit for an individual. We sorted through the details to help internet users figure out which company they should choose. So when it comes down to Cox Cable vs. AT&T DSL, internet users will have the information on hand to decide which plan is right for them.

Cox vs. AT&T comparison

ProviderInternet TypeStarting PriceData CapsSpeedsContractsAvailability
Cable$29.991TBUp to 940Mbps12 monthsCheck Availability
DSL$39.99150GBUp to 100 Mbps12 months Check Availability

Cox Cable vs. AT&T: data comparison

Cox Cable

Cox offers a range of internet speeds for their packages. Customers can choose between speeds of 10 Mbps, 30 Mbps, 150 Mbps, 300 Mbps and 940 Mbps. The plans with 10 Mbps and 30 Mbps are only recommended for the casual user who needs to browse the internet occasionally. 

 

For anyone who uses the internet more frequently, 150 Mbps and up is recommended. And for people who need a lot of internet or live in homes where there are multiple internet users, the top two speeds should be able to handle it. Cox makes it clear that they never throttle their internet speeds.

AT&T DSL

Although AT&T does have a few different internet options, the company only features one plan with a DSL connection. The company makes it clear that 100 Mbps is the maximum speed that this type of connection will allow, and it could be much lower. 

 

The 100 Mbps is the standard speed for many ISPs, and it should fit the needs of most internet users. But people who need high internet speed because of online gaming, constant streaming or lots of users in the home might need to look elsewhere for a higher speed connection. AT&T does not have much information about whether they throttle their DSL internet connections or not.

Internet speeds winner

Cox Cable

Cox Cable vs. AT&T DSL: availability

Cox Cable

Cox offers cable internet plans in 607 service areas across 19 states. Their service areas appear to match up with metropolitan areas in many of the states covered.

AT&T DSL

AT&T offers their internet plans in 21 states across the nation. All of the states (except Nevada) feature over 100 different service areas, which means that AT&T will be widely available in all of the states they serve.

Availability winner

AT&T

Cox Cable vs. AT&T DSL: customer service

Cox Cable

The internet service provider industry is well-known for low customer service ratings, and Cox fairs no better than the rest. Consumer Affairs rated Cox one out of five stars based on 122 ratings. And in the American Consumer Satisfaction Index (ACSI) Telecommunications Report 2018-2019, Cox scored 60 out of 100 in 2019, which was about average for the industry. 

AT&T DSL

AT&T also scores low in customer service satisfaction. Although the company’s DSL service is not individually covered, Consumer Affairs does score AT&T’s Uverse Internet Service at a little less than three out of five stars, based on 1,353 ratings. In the ASCI Telecommunications Report 2018-2019, AT&T Internet scored 69 out of 100 in 2019. 

Customer service winner

AT&T

Cox Cable vs. AT&T DSL: bundled services

Bundling an internet plan with TV and other services can help internet users get more value for their hard-earned dollars. Cox offers a variety of channels that vary by location with their internet plan bundles, as well as an option for a Homelife automated security plan. AT&T is partnered with DIRECTV, and the bundles offered include a variety of premium channel trials and a pass for football fans. 

Cox Cable

Internet Essential 30

  • Up to 30 Mbps 
  • 75+ channels
  • Includes Homelife smart home plan option

Internet Preferred 150

  • Up to 150 Mbps
  • 140+ channels
  • Includes free installation & Homelife smart home plan option

Internet Ultimate

  • Up to 300 Mbps
  • 140+ channels
  • Includes free installation & Homelife smart home plan option

Cox Cable Bundles

Starting at $89.99 /mo for 12 months

Plans Include

  • Internet speeds up to 300Mbps
  • TV service includes over 75+ channels

AT&T DSL

Select™  Package 

  • Up to 100 Mbps
  • 155+ channels with 60+ in HD
  • Premium channels free for three months

Choice™ Package

  • Up to 100 Mbps
  • 185+ channels with 85+ in HD
  • Premium channels free for three months & pro sports passes

Ultimate™ Package

  • Up to 100 Mbps
  • 250+ channels | 115+ in HD
  • Premium channels free for three months & pro sports passes

AT&T Bundles

Starting at $39.99 /mo for 12 months

Plans Include

  • Up to 100 Mbps
  • Includes over 155+ channels

Cox Cable vs. AT&T DSL: affordability

Cox definitely offers more plans for their cable internet service than AT&T does with their DSL connection. 

Cox has plans for cable internet that start as low as $29.99 per month, while AT&T offers their DSL internet plan starting at $49.99 per month. Because Cox offers more packages—and at lower prices—they are the clear choice in terms of affordability.

Affordability winner

Cox Cable

Cox Cable vs. AT&T DSL: which is right for you?

Cox offers a variety of options for their cable-connection internet plans, while AT&T only offers one plan for their DSL internet service. However, AT&T’s coverage area is much larger than Cox, so AT&T might be more applicable to the region where the service is desired. 

Cox definitely offers more data flexibility. Due to the severely limited data cap of 150 GB that AT&T offers with their DSL plan, anyone who is more than a casual internet user would probably be better served with a Cox Cable plan instead. If both plans are available, it is always worth getting a quote from both companies to see which one will work best.

Frequently Asked Questions

Which internet service provider is best for residential use?

Both Cox and AT&T leave much to be desired when it comes to consumer reviews. But despite the poor reviews, both internet providers are popular with home users in the areas where the ISPs offer coverage. If Cox is available in your area, their cable connections will offer residential users more options on plans than AT&T, but the company has limited availability. AT&T’s wide reach makes them more applicable for most residential users, and therefore the best option.

Which internet service provider is best for business use?

Cox offers comprehensive internet services for businesses that can be tailored to fit the needs of most companies. Cox’s business internet plans include the latest WiFi technology, security suite and static IP addresses. Although AT&T does offer internet service for businesses, they do not appear to offer any of those services with a DSL connection. Because AT&T doesn’t really have a DSL internet plan for businesses, Cox Cable is the clear winner.

We supplied the data; now, the decision is yours.

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