Xfinity vs. Frontier DSL

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April 19, 2020

Frontier Internet is a great option for those looking for a no-contract alternative to Xfinity’s one-year agreement. Now that it offers its Fios fiber-optic service, with much faster speeds than cable or DSL, Frontier is a competitive option for many, though more limited in availability and with lower customer service rankings.

Xfinity offers plenty of options for residential use and is also a good choice for business owners. It has packages that go as fast as 1 Gbps, along with lower-cost options that are designed to meet most budgets. Xfinity is available in most areas and offers consistently reliable service, making it the top choice for many users.

ProviderInternet TypeStarting PriceData CapsSpeedsContractsAvailability
Cable, Fiber$29.991 TBUp to 1 Gbps1-yearCheck Availability
DSL, Fiber$28NoneUp to 1 GbpsNone Check Availability

Frontier vs. Xfinity: internet speeds

Frontier vs. Xfinity: availability

Xfinity

Xfinity is one of the largest internet providers in the country, with coverage in all or part of 41 states.

Frontier

Frontier is only available in 29 states, so many consumers won’t even have a choice between these two providers. However, Frontier is known for getting its DSL services to customers in rural areas.

Availability Winner

Xfinity

Frontier vs. Xfinity: Customer service

Xfinity

61

Xfinity consistently ranks toward the top of the American Consumer Satisfaction Index (ACSI) for internet providers.

Frontier

55

Frontier, on the other hand, is currently ranked near the bottom of the list, with a score of 55 out of 100. The company has had increasing complaints, and even filed for bankruptcy in January 2020.

Customer Service Winner

Xfinity

Frontier vs. Xfinity: bundled services

Frontier offers bundled packages with internet, TV and phone starting at $70 per month while Xfinity offers bundled packages including internet, TV, home phone, mobile phone and home security with the cheapest packages starting at $39.99 per month. TV lineups, internet speeds and availability vary by location, but Xfinity offers more options for getting the most discounts for the features you want.

Bundled Services Winner

Comcast Xfinity vs. Verizon DSL: Affordability

When it comes to the price of Frontier and Xfinity, you often get what you pay for. The faster the speeds, the higher the price of monthly service will be. This is true for both companies.

Xfinity’s lower-end packages do offer a bit more speed for the price, with its 25 Mbps plan starting at $29.99 per month as of March 2020. At the top-end, Xfinity offers its 1 Gbps plan starting at $84.99 per month. Keep in mind that these plans require a one-year contract. 

Frontier is a better overall value and offers lower-priced packages with slower speeds for those on a budget. Although its cheapest plan, which starts at $27.99 per month as of March 2020, is only 6 Mbps, it offers a 50 Mbps Fios fiber plan for the same price as Xfinity’s 25 Mbps cable internet plan. Frontier’s top 1 Gbps Fios plan is also $74.99 per month, $10 cheaper than Xfinity’s. And there is no contract required.

Affordability Winner

Frontier

Xfinity vs. Frontier: which is right for you?

Frontier offers great pricing on high-speed plans, no contracts and it may even be the only choice in some rural areas. However, when it comes down to the total package, it’s tough to beat Xfinity as the most reliable and widely available internet provider with better customer service rankings. If you have the choice and plan to stay put long enough to handle a one-year contract, we recommend Xfinity. Check provider availability to see which providers are in your area. 

We supplied the data; now, the decision is yours.

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