Spectrum vs. Verizon DSL comparison

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April 19, 2020

One of the most effective ways to find the right internet provider is to compare service offerings from different companies. In this comparison, we’ll examine Spectrum vs. Verizon DSL to see which one offers you the best service, range of plans, customer service, internet speeds and more.

To gain a better understanding of what each provider offers, here’s a look at several key factors such as pricing, whether the provider has data caps and what speeds they offer.

ProviderInternet TypeStarting PriceData CapsSpeeds (Mbps)ContractsAvailability
Cable$45/mo.NoUp to 940NoneCheck Availability
DSL$25/mo.Varies by locationUp to 5002 years Check Availability

Spectrum vs. Verizon DSL data comparison 

When choosing the right company for you, the way they manage your data usage is a key concern. Some providers employ data caps, which is where if you exceed your monthly usage limit, they’ll do one of two things. Either they will throttle (slow down) your connection speeds or they’ll charge you more for use. With this in mind, here’s how both providers compare:

Spectrum

Spectrum doesn’t employ data caps, making it an ideal provider if your household streams movies or plays games online regularly. However, if you only use the internet intermittently to check your email or surf the web, you could pay for more services than you actually need.

Verizon DSL

Verizon is trickier in that it employs data caps but they vary by location. When signing up for service, it’s ideal you ask your retailer or customer service representative what the data caps are for your area and if they charge if you exceed your usage limits. With this in mind, Verizon isn’t ideal if you’re an avid gamer or have a family who loves their Netflix, as the last thing you’ll want to do is watch the usage meter every month.

Data Comparison Winner

Spectrum

Spectrum vs. Verizon DSL: Internet speeds

Speed is one of the most important factors to consider when choosing a high-speed internet provider, especially if you work from home, stream video calls or play video games online. With this in mind, Spectrum offers a good choice of fast plans ranging from 100 Mbps to 940 Mbps, with the latter being perfect for a family of gamers or a remote worker who has to upload large files regularly.

Meanwhile, Verizon has a good mix of plans ranging in speeds from 5 Mbps to 500 Mbps. In some regards, Verizon’s plans are better because they offer basic plans with less speed, making them perfect for those who check email or browse the web occasionally. However, in general, Spectrum is going to offer much more value for your dollar with faster speeds and no data caps.

Internet Speeds Winner

Spectrum

Spectrum vs. Verizon DSL: Availability

Spectrum

Spectrum has a wide service availability, encompassing 46 states ranging from California to New Hampshire.

Verizon DSL

Meanwhile, Verizon services a much smaller area, as they cover 10 states in the Mid-Atlantic and Northeast regions such as Washington D.C., Virginia and Rhode Island.

Availability Winner

Spectrum

Spectrum Cable vs. Verizon DSL: Customer service

Outside of speeds and availability, customer service is arguably the most important factor to consider when choosing an internet provider. One excellent resource to use is the American Customer Service Satisfaction Index. They do an excellent job of surveying current customers on a bevy of factors including internet speeds, variety of plans, call center experience and website, to name a few. 

Spectrum Cable

59

With these factors in mind, Spectrum did okay, scoring a 59. This places them in the middle of the pack relative to other ISPs.

Verizon

70

Meanwhile, Verizon continues its dominance at the top with a score of 70, indicating more customers are satisfied with their service from Verizon than any other provider.

Customer Service Winner

Verizon

Spectrum vs. Verizon DSL: Bundled services

Bundling is where you package one or more services together such as internet, cable TV and/or home phone services. By bundling, you’ll receive a good mix of services with value, as you’ll typically save more money than getting those services separately. Here’s a look at some of the bundled services both providers offer:

Spectrum

Double Play Select

Starting at $89.99/mo

Prices may vary by location

Plan Includes

  • 100 Mbps
  • 125+ channels
  • Internet and cable TV

Call to order 1-877-387-6961

or

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Double Play Silver

Starting at $114.99/mo

Prices may vary by location

Plan Includes

  • 100 Mbps
  • 175+ channels
  • Internet and cable TV

Call to order 1-877-387-6961

or

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Triple Play Gold

Starting at $144.99/mo

Prices may vary by location

Plan Includes

  • 100 Mbps
  • 200+ Channels
  • Internet, cable TV and home phone service

Call to order 1-877-387-6961

or

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Verizon DSL

Verizon Double Play

Starting at $69.99 /mo for 12 months

Plans Include

  • Unlimited nationwide calling
  • Speeds up to 15Mbps
  • Order online and waive $29.99 activation fee, link below

*Please note all other bundled services require Fios internet service

Spectrum vs. Verizon DSL: Affordability

When searching for the best value, many factors are at play, such as how often you use the internet and for what purposes, whether the provider has a service contract or data caps, and the quality of customer service you’ll receive. With these considerations, Spectrum comes out as the winner because they offer packages with great speeds and no data caps, making them perfect for many households. 

Affordability Winner

Spectrum

Frequently Asked Questions

Which internet service provider is best for residential use?

Both providers offer a great mix of speed and plans to accommodate most users. However, the edge goes to Spectrum for two reasons. One, they’re available in more states while Verizon services those living on the East Coast. And two, Spectrum offers faster internet speeds with no data caps or contracts, making it a tough combination to beat.

Which internet service provider is best for business use?

Verizon’s customer service is tough to beat and if you live on the East Coast, they’ll have plenty of resources to ensure your company remains connected at fast speeds. That said, the data caps the company employs are not advantageous to businesses, as the last thing you need is a disruption in service due to data throttle. Because of this, Spectrum is the better choice because they allow you to use as much bandwidth as you need at faster speeds.

Spectrum vs. Verizon DSL: Which is the right for you?

Both providers offer a good mix of plans with a wide range of speeds. Which one you select comes down to where you live and how much speed you need. By prioritizing your needs for internet use, it can help you choose a plan from one of these providers that offers you the best mix of optimizing your online experiences and value.

We supplied the data; now, the decision is yours.

Get started by seeing which plans are available in your area.

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