Spectrum Cable vs. AT&T DSL

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April 09, 2020

When comparing Spectrum vs. AT&T internet, there are numerous factors to assess. This article looks at what is offered by both of these companies and breaks it down into internet plans, price comparison, customer satisfaction and more.

While both companies are internet service providers, they also offer phone services and television services. For customers looking for more than internet service, the section comparing bundled offers takes a comparison of the options available.

Spectrum Cable vs. AT&T DSL comparison

ProviderType of InternetStarting PriceData CapsSpeedsExtra feesContractAvailability
Cable49.99None100 Mbps – 400 MbpsWiFi activation fee, installationNoneCheck Availability
DSL39.99150 Gb – 160 Gb unlimited5 Mbps – 100 MbpsInstallation, equipment rental0-12 monthsCheck Availability

Spectrum Cable vs. AT&T DSL data comparison

Spectrum

Spectrum Cable does not have data caps, and as such, can be quite useful for internet activities that rely on sending and receiving large quantities of data. Activities such as internet gaming and video downloading. These types of activities use a greater amount of data and are more likely to use up or exceed allotted data.

AT&T DSL

AT&T employs tiered data caps with an option for unlimited data at an extra fee of $30, or as a component of specific plans and services. There are four tiers of data caps, including the unlimited option: 150 GB, 160 GB or unlimited. The first two tiers are suitable for daily internet usage that doesn’t include frequent downloading of HD movies or intensive internet gaming, while the third is excellent for all activities. If you do go over your data cap, then AT&T will charge $10 to your account and add an extra 50 GB for the current billing cycle.

Data Comparison Winner

Spectrum Cable vs. AT&T DSL: Internet speeds

Spectrum Cable

Spectrum varies its internet packages and speed options by location. Still, after testing different cities with their online address tool, we found that their speeds come in two primary tiers. 60 Mbps to 200 Mbps and 300 Mbps to 400 Mbps. For everyday casual use of the internet—things like web browsing and email checking—the first tier is fast enough, provided you’re only using three or fewer devices on it. For four to five devices, the second tier offers the same functionality, while also being decent for streaming videos or even a little light internet gaming.

AT&T DSL

AT&T offers three primary internet plans, with speeds ranging from 5 Mbps to 100 Mbps. Its entry plan, at 5 Mbps, can handle one to two devices used for simple web browsing or email checking. The next, at 50 Mbps, can manage two to four devices for the same activities, or one device for lower resolution movie streaming and some online gaming. Finally, they have a 100 Mbps plan recommended for four to twelve devices of similar activity or fewer devices used for HD movie downloads or moderate online gaming.

Speed Winner

Spectrum Cable vs. AT&T DSL: Availability

Spectrum

While the companies specify which states they operate within, the availability of their services and their individual plans do vary from city to city and even by address within a given city. For this reason, the only way to be sure what is offered for your address is to use a zip code tool or to contact a sales rep.

Availability Winner

Spectrum Cable vs. AT&T DSL: Customer service

Two of the most trusted sources for evaluating ISPs are the American Customer Satisfaction Index (ACSI) and the Better Business Bureau (BBB). The ACSI measures customer satisfaction and the BBB grades companies on its trustworthiness in how they deal with its customers.

Spectrum Cable

59

The ACSI scored Spectrum at a 59, as compared to the most recent industry standard of 62, meaning that customer satisfaction with Spectrum is slightly below average for the internet service provider industry. The BBB graded Spectrum with an ‘F,’ and customer reviews within the BBB site give Spectrum one out of five stars when averaged from 1644 reviews.

AT&T DSL

69

The ACSI scored AT&T at a 69 as compared to the industry standard of 62, showing that customer satisfaction with AT&T internet was moderately above average for the industry. The BBB graded AT&T DSL with an ‘A+,’ and customer reviews within the BBB site ranked them at a one out of five stars when averaged from 2,152 consumer reviews.

Customer Service Winner

Spectrum Cable vs. AT&T DSL: Bundled services

When selecting an internet plan, it can be wise to bundle it with a TV service plan. Doing so can save you money on both services. Both Spectrum and AT&T offer bundles for their internet plans.

Spectrum Cable

Double Play Select

Starting at $59.98/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 125+ channels
  • Includes internet, television and one modem

Call to order 1-877-387-6961

or

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Double Play Gold

Starting at $89.98/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 200+ channels
  • Includes internet, television and one modem

Call to order 1-877-387-6961

or

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Triple Play Silver

Starting at $124.97/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 175+ channels
  • Includes internet, television, unlimited calling within the U.S. and one modem

Call to order 1-877-387-6961

or

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AT&T DSL

Entertainment

Starting at $39.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 4+ channels
  • Includes television service with 5,000+ apps and internet.

Call to order 1-877-387-6961

or

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Choice

Starting at $44.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 20+ channels
  • Includes television service with 5,000+ apps and internet.

Call to order 1-877-387-6961

or

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Xtra

Starting at $54.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • Up to 100 Mbps 20+ channels
  • Includes television service with 5,000+ apps and internet

Call to order 1-877-387-6961

or

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Spectrum Cable vs. AT&T DSL: Affordability

To determine who has the most affordable service, we looked at the internet plans between Spectrum and AT&T and compared what its rough dollar price per Mbps was. Spectrum offers plans that are roughly half the price per Mbps as AT&T, making them the winner for affordability.

Affordability Winner

Frequently Asked Questions

Which internet service provider is best for residential use?

Spectrum Cable offers more television channels and better pricing. With higher speeds available for a lower price, Spectrum is the better provider for residential use.

Which internet service provider is best for business use?

Spectrum Cable has no data caps, higher available speeds and more affordable plans than AT&T. Spectrum is better designed to deliver to business needs than AT&T DSL. This is due to the available speeds, the price of plans and the cost that occurs with AT&T when a customer goes over their data cap, or purchases the $50 a month unlimited data addon.

Spectrum Cable vs. AT&T DSL: Which is right for you?

When comparing Spectrum Cable vs. AT&T DSL, Spectrum has consistently demonstrated superiority of speeds, service coverage, pricing, available television channels and allotted data usage. When looking at these two companies, side-by-side, Spectrum Cable is the better option. The one area where AT&T outperformed Spectrum was in customer service.