Spectrum vs. AT&T

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amonefeldt
June 03, 2020

When comparing Spectrum vs. AT&T there are numerous factors to assess. This article breaks down each provider's internet plans, price comparison, customer satisfaction and more.

While both companies are internet service providers (ISPs), they also offer phone and TV services. For customers looking for more than internet service, the section comparing bundled offers takes a comparison of the options available.

Spectrum vs. AT&T Comparison

ProviderType of InternetStarting PriceData CapsSpeeds (Mbps)ContractAvailability
Cable49.99NoneUp to 200NoneCheck Availability
DSL39.99160GBUp to 1000-12 monthsCheck Availability

Spectrum vs. AT&T Data Comparison

Spectrum

Spectrum does not have data caps, making it quite useful for internet activities that rely on sending and receiving large quantities of data such as internet gaming and video downloading. These types of activities are more likely to use up or exceed allotted data.

AT&T

AT&T employs tiered data caps with an option for unlimited data for an extra fee of $30 or as a component of specific plans and services. There are four tiers of data caps, including 150 GB, 160 GB or unlimited. The first two tiers are suitable for daily internet usage that doesn’t include frequent downloading of HD movies or intensive internet gaming, while the third is excellent for all activities. If you do go over your data cap, AT&T will charge $10 to your account for an extra 50 GB of data allowance for the current billing cycle.

Data Comparison Winner

Spectrum

Spectrum vs. AT&T: Pricing

Here’s a look at pricing between Spectrum and AT&T, with prices from DISH and DIRECTV to show a comparison.

PROVIDERLOWEST
PRICED PACKAGE
HIGHEST
PRICED
PACKAGE
INSTALLATION
FEES
LOCAL
CHANNEL
FEE
ADDITIONAL
RECEIVERS
FEE
$39.99$99.98$35 activation
$99 professional install
$9.99/mo.$10/mo.
per receiver
$49.99$109.99$49.99$11.99/mo.$9.99/mo. for 2 or more receivers
$59.99$94.99Varies on area$12.00/mo.$7/mo.
$49.99$124.99FreeNone$4.99/mo. per each additional

Pricing Winner

AT&T

Spectrum vs. AT&T: Internet Speeds

Spectrum

Spectrum varies its internet packages and speed options by location. Still, after testing different cities with their online address tool, we found their speeds come in two tiers: 60 Mbps to 200 Mbps and 300 Mbps to 940 Mbps. For daily casual internet use like browsing and email checking, the first tier is fast enough, provided you’re only using three or fewer devices on it. For four to five devices, the second tier offers the same functionality, while also being great for online streaming and gaming.

AT&T

AT&T offers three primary internet plans, with speeds ranging from 5 Mbps to 100 Mbps. The entry plan, at 5 Mbps, can handle one to two devices and is best for simple browsing or email checking. The 50 Mbps plan can manage two to four devices for the same activities or one device for lower resolution movie streaming and some online gaming. Finally, they have a 100 Mbps plan recommended for four to 12 devices of similar activity or fewer devices used for HD movie downloads or moderate online gaming.

Speed Winner

Spectrum

Spectrum vs. AT&T: Availability

Spectrum

While the companies specify which states they operate within, the availability of their services and their individual plans do vary from city to city and even by address within a given city. Check out our Spectrum coverage map for additional details on availability.

AT&T

Check out our AT&T coverage map to ensure that AT&T is available for your home.

Availability Winner

Spectrum

Spectrum vs. AT&T: Customer Service

Two of the most trusted sources for evaluating ISPs are the American Customer Satisfaction Index (ACSI) and the Better Business Bureau (BBB). The ACSI measures customer satisfaction and the BBB grades companies on its trustworthiness in how they deal with its customers.

Spectrum

59

The ACSI scored Spectrum at a 59, as compared to the most recent industry standard of 62, meaning that customer satisfaction with Spectrum is slightly below average for the internet service provider industry. The BBB graded Spectrum with an ‘F,’ and customer reviews within the BBB site give Spectrum one out of five stars when averaged from 1644 reviews.

AT&T

69

The ACSI scored AT&T at a 69 as compared to the industry standard of 62, showing that customer satisfaction with AT&T internet was moderately above average for the industry. The BBB graded AT&T with an ‘A+,’ and customer reviews within the BBB site ranked them at a one out of five stars when averaged from 2,152 consumer reviews.

Customer Service Winner

AT&T

Spectrum vs. AT&T: Bundled Services

When selecting an internet plan, it can be wise to bundle it with a TV service plan. Doing so can save you money on both services. Both Spectrum and AT&T offer bundles for their internet plans.

Spectrum

Double Play Select

Starting at $89.99/mo

Prices may vary by location

Plan Includes

  • Up to 940 Mbps
  • 125+ channels
  • Includes internet, television and one modem
  • Access to thousands of on-demand titles

Call to order 1-877-387-6961

or

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Double Play Gold

Starting at $129.98/mo

Prices may vary by location

Plan Includes

  • Up to 940 Mbps
  • 200+ channels
  • Includes internet, television and one modem
  • STARZ,® TMC,® STARZ ENCORE® and NFL RedZone included

Call to order 1-877-387-6961

or

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Triple Play Silver

Starting at $124.97/mo

Prices may vary by location

Plan Includes

  • Up to 940 Mbps
  • 175+ channels
  • Includes internet, television, unlimited calling in the U.S. and one modem
  • HBO® and SHOWTIME® included

Call to order 1-877-387-6961

or

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AT&T

Entertainment

Starting at $39.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 65+ channels
  • Includes television service with 5,000+ apps and internet.

Call to order 1-877-387-6961

or

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Choice

Starting at $44.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 90+ channels
  • Includes television service with 5,000+ apps and internet.

Call to order 1-877-387-6961

or

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Xtra

Starting at $54.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • Up to 120+ channels
  • Includes television service with 5,000+ apps and internet

Call to order 1-877-387-6961

or

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Frequently Asked Questions

Which internet service provider is best for residential use?

Spectrum offers more channels and better pricing. With higher speeds available for a lower price, Spectrum is the better provider for residential use.

Which internet service provider is best for business use?

Spectrum has no data caps, higher available speeds and more affordable plans than AT&T. Spectrum is better designed to deliver to business needs. This is due to the available speeds, plan pricing and the cost that occurs with AT&T when a customer goes over their data cap or purchases the $50/mo. unlimited data add-on.

Spectrum vs. AT&T: Which is right for you?

When comparing Spectrum vs. AT&T, Spectrum has consistently demonstrated superior speeds, service coverage, pricing, available channels and allotted data usage. The one area where AT&T outperformed Spectrum was in customer service. 

We supplied the data; now, the decision is yours.

Get started with by seeing which plans are available in your area.

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