Charter Spectrum vs. Frontier Comparison

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April 19, 2020

Choosing an internet provider is not easy. Both Spectrum and Frontier offer plenty of benefits. By comparison, Frontier offers some lower-priced plans that are sufficient for general internet uses that don't require higher speeds. Frontier’s 6 Mbps plan is priced at just $27.99 per month, and Frontier is offered in many rural areas where other types of broadband internet service are not available. Frontier also offers a high-speed fiber service near 1 Gbps speeds capable of streaming HD content or online gaming, though it comes at the higher price of $74.99 per month and isn’t widely available currently.

For most users who don’t need fiber speeds, Spectrum’s 200 Mbps plan is the better balance of speed and value. 

ProviderInternet TypesStarting PriceData CapsSpeeds (Mbps)ContractsAvailability
Cable, Fiber$50NoneUp to 940NoCheck Availability
DSL, Fiber$28NoneUp to 1 GigNoCheck Availability

Charter Spectrum vs. Frontier data comparison

Spectrum

Charter Spectrum is one of the largest internet providers in the country, and its services are available in parts of 46 states. There’s a good chance you have access to Spectrum internet where you live.

 

Spectrum, focuses more on the high-speed user. Starting at 200 Mbps and offering as high as 940 Mbps with fiber connections, Spectrum offers some of the fastest speeds available for users with high bandwidth needs. 

Frontier

Frontier is only available in 29 states, but is often a better option for customers in rural areas, where cable internet services do not yet reach.

 

Frontier, you can get anything from the most basic broadband DSL to fiber-optic speeds on par with today’s best providers. From 6 Mbps to 1 Gbps, Frontier has a package to suit most internet users’ needs.

 

As for whether you will always have the full speed for your internet, Frontier’s policy states that its full bandwidth is available all day, and that it does not throttle users (slowing traffic after certain data amounts). There have been noted issues of intermittent service.

 

Data Comparison Winner

Spectrum

Spectrum vs. Frontier: Availability

Availability Winner

Spectrum

Spectrum vs. Frontier: Customer service

Spectrum

59

Spectrum received a 59 from ACSU in 2019. It has plenty of service issues and currently has a one-star rating among customers on the Better Business Bureau, and an F from the agency itself.

Frontier

55

Frontier received a 55 from ACSU in 2019. The company has had increasing complaints and even filed for bankruptcy in January 2020.

Customer Service Winner

Spectrum

Spectrum vs. Frontier: Bundle services

Spectrum Bundled Services

Double Play Select

Starting at $58.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 125+ channels
  • Includes internet, television and one modem

Call to order 1-877-387-6961

or

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Double Play Gold

Starting at $89.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 200+ channels
  • Includes internet, television and one modem

Call to order 1-877-387-6961

or

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Triple Play Silver

Starting at $124.99/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps
  • 175+ channels
  • Includes internet, television, unlimited calling within the U.S. and one modem

Call to order 1-877-387-6961

or

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Frontier Bundled Services

Double Play

Starting at $32.00/mo

Prices may vary by location

Plan Includes

  • Up to 50 Mbps
  • No data caps
  • Includes Internet and phone services

Call to order 1-877-387-6961

or

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Triple Play

Starting at $74.99/mo

Prices may vary by location

Plan Includes

  • Up to 500 Mbps
  • 25+ Channels
  • Includes Internet, television service and unlimited calling in the U.S.

Call to order 1-877-387-6961

or

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Triple Play

Starting at $119.99/mo

Prices may vary by location

Plan Includes

  • Up to 500 Mbps
  • 250 channels including 40+ in HD
  • Includes Internet, television service and unlimited calling in the U.S.

Call to order 1-877-387-6961

or

Check Availablity

Spectrum vs. Frontier: Affordability

As of March 2020, Spectrum’s basic plan starts at $49.99 per month for 200 Mbps in most areas, which is a pretty good value for the bandwidth you get. Pricing for its faster plans is dependent on where you live, so search in your area to determine what is offered.

Frontier offers better value plans. Its cheapest plan, which starts at $27.99 per month, is only 6 Mbps, but that may be sufficient for some users. If you live in an area with Frontier’s Fios service, you can even get 500 Mbps for as low as $39.99 per month. Additionally, neither provider requires a contract.

Affordability Winner

Frontier

We supplied the data; now, the decision is yours.

Get started with by seeing which plans are available in your area.

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