Xfinity Services

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Claire Bough
November 23, 2020

Xfinity At-A-Glance

In 1963, Ralph Roberts founded Comcast, Xfinity’s parent company, in Tupelo, MS. In 1997, then Microsoft CEO Bill Gates invested $1 billion in Comcast in an effort to expand broadband coverage. Comcast bought AT&T Broadband in 2002, enabling the company to provide faster internet service in markets from coast to coast. In 2011, Comcast acquired NBCUniversal, expanding its portfolio to include a nationwide broadcast network.

Comcast launched the Xfinity brand in 2010. Xfinity provides cable TV, home and mobile phone, home security and internet services in 40 states. Xfinity internet deals include cable broadband service and a variety of internet plans which you can bundle with Xfinity's other services for seamless home networking. For its internet-only customers, Xfinity offers Xfinity Flex, which delivers up to 4K content to your television using a streaming device.

Enjoy cable internet at speeds up to 2,000 Mbps with Xfinity internet service. Choose a bundled package to include cable television, home phone, home security and mobile phone services.

TYPE% OF POPULATION WITH XFINITY% OF POPULATION WITH XFINITY AVAILABLE
Cable8.7%34%
Fiber<1%.6%

Xfinity Internet Plans

Xfinity offers one of the widest ranges of internet speeds available, starting at just 15 Mbps and going to 2,000 Mbps. This means Xfinity speeds offer a plan for every type of use, from a single user who just wants to check email to large families with multiple devices streaming 4K content and downloading large files simultaneously.

Some of the features that come with Xfinity internet plans include:

·   xFi Gateway all-in-one router and modem for $14/mo.

·   Flex 4K streaming device available at no extra charge

·   Access to more than eight million nationwide hotspots

·   Norton Internet Security included

Xfinity TV

TV service plans from Xfinity start at just 10 channels and go up to 250 or more channels. With the more limited 10-channel plan, you can expect basic channels like CBS, ABC, FOX and NBC. The 140-channel plan includes Disney, A&E, Comedy Central and HGTV, while the 260-channel plan introduces more premium channels like HBO and SHOWTIME.

Xfinity’s TV plans come with their own unique features. The Xfinity Stream TV App allows you to download TV shows and movies to your smartphone, many at no additional charge. With DVR service, you can pause, fast-forward and rewind live TV, in addition to recording scheduled programs.

Finally, the Xfinity Voice Remote lets you control your TV with voice commands and spend less time digging through sofa cushions for the remote just to change the channel.

Xfinity Bundle Packages

Xfinity allows you to build your own internet package. You can select internet-only packages or add home security, phone and TV services to your plan. By bundling, you can lower your overall Xfinity price to make each service more affordable.

BUNDLE PACKAGEPRICEINTERNET SPEEDCHANNELSPHONE
Choice TV Select$49.99/mo.100 Mbps10+
X1 Saver Pro + Double Play$79.99/mo.200 Mbps140+
X1 Starter Pro + Double Play$94.99/mo.300 Mbps140+
X1 Preferred Pro + Double Play$104.99/mo.600 Mbps220+
X1 Premier Pro + Double Play$129.99/mo.1000 Mbps260+
X1 Saver Pro + Triple Play$104.99/mo.300 Mbps140+Unlimited nationwide
X1 Starter Pro + Triple Play$114.99/mo.600 Mbps140+Unlimited nationwide
X1 Preferred Pro + Triple Play$139.99/mo.1000 Mbps220+Unlimited nationwide
X1 Premier Pro + Triple Play$159.99/mo.1000 Mbps220+Unlimited nationwide

Xfinity Bundles

Starting at $39.99 /mo for 12 months

Plans Include

  • No-term agreement options available
  • 30-day money back guarantee

Xfinity Phone

Depending on where you live, Xfinity offers a variety of phone plans to bundle with your cable and internet. The two most common phone plans are Xfinity Voice Unlimited and Xfinity Unlimited Select. By itself, Voice Unlimited is $44.95/mo. and includes unlimited calling nationwide as well as nearly half the world for international calls. The Voice Unlimited Plan gives you the best call clarity as well. 

At a cheaper price, you can get Xfinity Unlimited Select for just $30/mo. The Unlimited Select plan only offers unlimited calling nationwide and no free minutes for international calls. 

If you choose to bundle your phone with internet, cable or both, you can save some money off your monthly bill. For example, the Extreme Pro internet plan is usually $60/mo. by itself for download speeds up to 600 Mbps. When paired with the Unlimited Select plan, you’ll pay $100/mo., which is about $4 less per month than if you were to purchase each plan separately. Keep in mind that available plans vary by location, so it’s important to compare the bundles that are available in your area.

Xfinity Availability

Xfinity internet service is available in 40 states, but not in all areas of each state. For example, Xfinity provides service in San Francisco and Santa Barbara, CA, but not in Los Angeles or San Diego. To find out if you can get service in your area, check your ZIP code.

Xfinity Customer Satisfaction Ratings

66

Xfinity scores 66 out of 100 in the 2020 American Customer Satisfaction Index rankings for internet service providers, up five points from 2019. ACSI’s top companies include Fios (Verizon) and AT&T Internet.

 

The Better Business Bureau gives Xfinity a B- rating.

Xfinity Frequently Asked Questions

What is Xfinity?

Xfinity is a subsidiary of Comcast Communications, which offers internet, cable, phone and wireless services for customers throughout the U.S. Currently, it’s the largest provider of cable internet in the U.S. under Comcast.

What service does Xfinity offer at my address?

Xfinity services vary from location to location. To find out, enter your ZIP code in the DecisionData availability finder. Even if you have Xfinity cable, internet and phone in your area, certain internet speeds may vary.

Do Xfinity plans require a term agreement?

Most Xfinity internet plans give you the option to choose between no term agreement and a one-year agreement. Choosing a no-term agreement plan will result in $10 higher monthly fees.

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