Xfinity Internet

Check Availability

April 18, 2020

In 1963, Ralph Roberts founded Comcast, Xfinity’s parent company, in Tupelo, Mississippi. In 1997, then Microsoft CEO Bill Gates invested $1 billion in Comcast in an effort to expand broadband coverage. Comcast bought AT&T Broadband in 2002, enabling the company to provide faster internet service in markets from coast to coast. In 2011, Comcast acquired NBCUniversal, expanding its portfolio to include a nationwide broadcast network.

Comcast launched the Xfinity brand in 2010. Xfinity provides cable TV, home and mobile phone, home security, internet and mobile phone services in 39 states. The provider offers cable broadband service, with connection speeds up to 2,000 megabytes per second, which you can bundle with Xfinity’s other services for seamless home networking. For its internet-only customers, Xfinity offers Xfinity Flex, which delivers up to 4K content to your television using a streaming device.

Xfinity at-a-glance

Enjoy cable internet at speeds up to 2,000 Mbps with Xfinity internet service. Choose a bundled package to include cable television, home phone, home security and mobile phone services.

PACKAGESPEED (Mbps)DATA CAPBEST FORPRICE
15 Mbps151TB• Browsing
• Email
• Light streaming
Check Availability
100 Mbps1001TB• Streaming movies
• Streaming music
Check Availability
200 Mbps2001TB• Streaming from multiple devices at onceCheck Availability
300 Mbps3001TB• Stream high definition movies
• Multiplayer gaming
Check Availability
600 Mbps6001TB• Multiplayer gaming
• Super-fast streaming
Check Availability
1,000 Mbps1,0001TB• Gaming
• Streaming
• Smart home devices
Check Availability
2,000 Mbps2,0001TB• Gaming
• Streaming
• High internet use
Check Availability

Xfinity internet packages

Xfinity offers internet packages that deliver content at speeds from 15 Mbps to 2,000 Mbps.

  • 15 Mbps

  • Xfinity’s 15 Mbps internet service enables you to connect two devices to the router at the same time. It’s a great service for reading the news, online shopping and light music and video streaming, but not the best for watching high definition movies or multiplayer gaming.

  • 100 Mbps

  • With Xfinity’s 100 Mbps service, you can connect five devices at the same time. At this bandwidth, you can enjoy streaming movies and music and fast downloading and uploading of photos.

  • 200 Mbps

  • Connect eight devices at a time with Xfinity’s 200 Mbps internet service. The extra download speed enables you to stream movies or music from multiple devices at the same time.

  • 300 Mbps

  • Xfinity’s 300 Mbps internet service allows you to connect 11 devices at the same time. You can stream high-definition movies on multiple devices or enjoy multiplayer gaming on your home network.

  • 600 Mbps

  • With Xfinity’s 600 Mbps, you can enjoy multiplayer gaming and super-fast movie and music streaming. Better yet, the service allows more than 12 connections at the same time.

  • 1,000 Mbps

  • Xfinity’s 1,000 Mbps service doesn’t limit the number of devices you can connect at the same time. It’s a great service for people who enjoy multiplayer gaming and video streaming, as well as folks who use smart home doorbells, garage doors, lights and security systems.

  • 2,000 Mbps

  • Xfinity’s 2,000 Mbps plan doesn’t limit the number of devices you can connect at the same time, but it’s only offered as a standalone option, which you cannot bundle with other services. The extra gigabyte of bandwidth enables large households to work online, enjoy gaming and entertainment and operate smart home devices at the same time, without disruptive download and upload lags.

©Getty Images/Someone Else

Xfinity bundle packages

Xfinity allows you to build your own internet package. On the Xfinity website, you can select internet-only packages or add home security, phone and TV services to your plan. The combinations seem almost endless, so we’ve chosen a few packages to give you an idea of the possibilities.

Xfinity Bundles

Starting at $29.99 /mo for 12 months

Plans Include

  • No-contract options available
  • 30-day money back guarantee

Xfinity internet fees

Xfinity internet deals

For new customers, Xfinity extends a reduced introductory rate—up to 24 months—on most custom packages. The provider also runs regional promotions, offering a variety of reduced-rate plans. We searched for promotions in the Newark, New Jersey, area and found several great deals.

Performance Internet

Starting at $40/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps download speed
  • Connect up to five devices at a time
  • Seven Xfinity email accounts
  • Add a voice-controlled Xfinity Flex device at no additional cost to enjoy up to 4K music and video streaming services

Call to order 1-877-387-6961

or

Check Availablity

Choice Double Play

Starting at $50/mo

Prices may vary by location

Plan Includes

  • Up to 100 Mbps download speed
  • Connect up to five devices at a time
  • Seven Xfinity email accounts
  • Over 10 TV channels, including ABC, CBS, CW, Fox, NBC and PBS, plus music channels
  • HD and On Demand TV content
  • Includes Norton Security software

Call to order 1-877-387-6961

or

Check Availablity

Standard Double Play

Starting at $70/mo

Prices may vary by location

Plan Includes

  • Up to 200 Mbps download speed
  • Connect up to eight devices at a time
  • Seven Xfinity email accounts
  • $100 Visa Prepaid Card
  • Over 125 TV channels, including Bravo, ESPN, National Geographic, Nickelodeon and TBS, plus music channels
  • HD and On Demand TV content
  • Streaming app and voice-activated remote control included
  • Includes Norton Security software

Call to order 1-877-387-6961

or

Check Availablity

Xfinity data caps

In most states, Xfinity internet customers are subject to the Terabyte Internet Data Usage Plan. Nonetheless, one terabyte of data per month is enough for most households to enjoy music and HD video streaming and online gaming.

Xfinity charges $10 per 50 GB of data if you exceed your limit, but limits the overage charges to a maximum of $200 per month. For an additional $50 per month, you can add unlimited data to your plan.

Xfinity accounts feature an online data usage meter to monitor your consumption. The Xfinity account app, available for Android and Apple devices, also includes a data monitoring feature. Before signing up for the unlimited data option, it’s best to monitor your usage for a month or two. The provider gives you two courtesy months, during which you will not incur additional charges for data overages.

With some plans, in select markets, Xfinity offers a flexible data option, designed for light internet users. If you use 5 GB of data or less in a month, you’ll receive a $5 account credit. However, if you exceed 5 GB, Xfinity will charge you $1 per additional GB of data.

Xfinity availability

Xfinity internet service is available in 39 states, but not in all areas. For example, Xfinity provides service in San Francisco and Santa Barbara, California, but not in Los Angeles or San Diego. To find out if you can get service in your area, check your zip code.

Xfinity customer satisfaction ratings

61

Xfinity scores 61 out of 100 in the latest American Customer Satisfaction Index rankings, slightly below the national average of 62. ACSI’s top companies include Fios (Verizon) and AT&T Internet.

The Better Business Bureau gives Xfinity a C rating. In the last three years, nearly 25,000 Xfinity customers have filed complaints with the BBB, most involving service and billing problems.

Explore Additional Xfinity Resources on:

Pros and cons of Xfinity internet

Pros

  • Bundle with home security, phone and TV services
  • Self-install option in some locations
  • No contract plans available
  • $100 Visa Prepaid Card promotion with some plans
  • Ability to add external email accounts such as Gmail and Yahoo! mail

Cons

  • Not available in all states
  • Two-year contract with many plans
  • Data caps in most states

We supplied the data; now, the decision is yours.

Get started with Xfinity by seeing which plans are available in your area.

Check Availability