WOW! Services

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October 12, 2021

WOW! Cable Internet At-A-Glance

WOW! (Wide Open West) is an internet, TV and phone provider. Founded in November 1996 in Denver, Colo., WOW! currently serves nine states (with more to come), primarily in the South and Midwest.

Unlike many internet providers, WOW! Cable Internet is completely transparent on its website regarding internet pricing, bundles and packages, fees, charges and more. However, you can’t find pricing for stand-alone TV or phone on the website. If you need this information, you will need to call customer service.

WOW! Cable Internet is only available in a few select states and towns. Even so, it offers high-speed internet–100 Mbps to 1,000 Mbps–Cable TV and phone and competitive pricing.

Customers can try-out WOW! for 30-days risk-free, although WOW! does require contracts on a few of its plans to get the best pricing. There are no data caps, but any promotional pricing listed for a two-year agreement is only guaranteed for your first year. In the second year, your service will cost about $10 more per month.

WOW! Internet Packages

WOW! sells four internet packages. The most basic package, Internet 100, includes download speeds of 100 Mbps, the Internet 200 package includes download speeds of 200 Mbps and the Internet 500 plan comes with download speeds of up to 500 Mbps. The fastest package, Internet 1G, has download speeds of up to 1,000 Mbps, or one gigabyte. Each internet package comes with certain features, including:

  • No data caps
  • Free installation when ordered online
  • 30-day money back guarantee
  • Guaranteed rate lock with a two-year contract, if you have autopay and paperless billing

WOW! TV Services

Wide Open West also sells cable TV packages. Customers can choose between three different TV packages — Small TV, Medium TV and Large TV. The Small TV package has the fewest channels, whereas the Large TV package has the most channels. HBO, STARZ, Cinemax and Showtime are also available for an added fee.

Every WOW! TV package comes with a DVR and remote. In addition to live cable channels, you can also access WOW! On Demand to catch up on your favorite shows and movies. On the WOW! ULTRA app, you can stream Netflix and watch on-demand shows on your smartphone or tablet. 

WOW! Bundle Packages

WOW! Cable Internet has a wide variety of bundled packages at reasonable prices. You can bundle TV and internet, phone and internet, or internet, TV and phone. When you sign up for one of WOW!s packages, you will receive free installation when ordered online and either a $100 or $200 Visa Prepaid Reward Card. (Subject to change.).

Internet + TV

Plan Includes

  • Internet speeds of 100 Mbps
  • 20+ channels including local news and live sports

Call to order 1-877-387-6961


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Internet + Phone

Plan Includes

  • Internet speeds of up to 100 Mbps
  • 20+ channels including local news and live sports
  • Unlimited nationwide calling

Call to order 1-877-387-6961


Check Availablity

WOW! Internet Availability

WOW! Cable Internet is not available in every area of the U.S. WOW! Internet serves customers in nine states and 19 markets, although WOW! is adding new markets every year. Currently, you can find WOW! in these markets.

WOW! Internet Customer Satisfaction Ratings

In 2019, the American Customer Satisfaction Index had no score listed for WOW! Internet. 

WOW! Internet is not accredited with the Better Business Bureau (BBB). However, it does receive an ‘A’ rating. With customers, things are a bit different with WOW! only receiving one star out of nearly 1,000 complaints within the past three years. Typical customer complaints involved overcharges, lack of customer service and changes to plans without notice.

WOW! Frequently Asked Questions

Does WOW! internet service in my area?

WOW! offers internet packages to customers in Alabama, Florida, Georgia, Illinois, Indiana, Michigan, Ohio, South Carolina and Tennessee. Most major cities within those states are covered.

What is the fastest internet speed that WOW! offers?

The fastest internet package that WOW! offers is the Internet 1 Gig plan, which has download speeds of up to 1,000 Mbps. However, this speed is not available in all areas.

We supplied the data; now, the decision is yours.

Get started with WOW! Internet by seeing which plans are available in your area.

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