WOW! Cable Internet

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April 05, 2020

WOW! (an acronym for Wide Open West) is an internet, TV and phone provider. Founded in November 1996 in Denver, Colorado, WOW! currently serves nine states (with more to come), primarily in the deep south and midwest.

Unlike many internet providers, WOW! Cable Internet is completely transparent on its website regarding internet pricing, bundles and packages, fees, charges and more. However, you can’t find pricing for stand-alone TV or phone on the website. If you need this information, you will need to call customer service.

WOW! Cable Internet at-a-glance

WOW! Cable Internet is only available in a few select states and towns. Even so, it offers high-speed internet–100 Mbps to 1,000 Mbps–Cable TV and phone and competitive pricing.

Customers can try-out WOW! for 30-days risk-free, although WOW! does require contracts on a few of its plans to get the best pricing. There are no data caps, but any promotional pricing listed for a two-year agreement is only guaranteed for your first year. In the second year, your service will cost about $10 more per month.

Type of InternetSPEED (Mbps)ContractDATA CAPStarting PriceAvailability
Cable, Fiber, DSLUp to 1,000 MbpsContract and no-contract plansNone$34.99Check Availability

WOW! Internet packages

Although packages and speeds vary greatly depending on where you live, WOW! Cable Internet packages provide competitively priced internet for most any use to residents in its nine-state coverage area. Each plan comes with a $100 Visa Prepaid Reward Card (as of 03/17/2020, subject to change).

  • Internet 100

  • With WOW!s basic internet package, you get up to 100 Mbps download speed, which is good for households with one to three users. You can stream video and music on several devices at one time and this package includes free installation when ordered online (as of 03/17/2020, subject to change). There are no data caps and pricing good for 24 months with a Two-Year Agreement + AutoPay & Paperless Billing. Equipment & speed availability varies by area

  • Internet 200

  • With WOW's Internet 200 package, you receive up to 200 Mbps download speed, which is best for multiple streaming and average use. Internet 200 gives customers fast downloads of large media files, the ability to stream video and music on multiple devices at one time. Plus, this package includes free installation when ordered online (as of 03/17/2020, subject to change), There are no data caps and pricing is good for 24 months with a Two-Year Agreement + AutoPay & Paperless Billing. Equipment and speed availability varies by area.

  • Internet 500

  • nternet 500 has up to 500 Mbps of download speed, which is best for multiple streaming and above-average use, fast downloads of large media files with fast connection across multiple devices. Internet 500 is a great choice for anyone downloading or uploading large files. You get free installation when ordered online (as of 03/17/2020, subject to change) and there are no data caps. Pricing is good for 24 months with a Two-Year Agreement + AutoPay & Paperless Billing. Equipment & speed availability varies by area and it is not available in all areas, however.

  • Internet 1 GIG

  • Internet 1 GIG by WOW! has up to 1,000 Mbps download speeds. It is the best high-speed internet available from WOW! Cable Internet and the best choice for multi-connected users.
    Internet 1 GIG is also great for downloading or uploading content, gaming, complex computing and more and includes free installation when ordered online (as of 03/17/2020, subject to change). There are no data caps and pricing is good for 24 months with a Two-Year Agreement + AutoPay & Paperless Billing. Equipment & speed availability varies by area and this package is not available in some areas.

WOW! Internet

Starting at $34.99 /mo for 12 months

Plans Include

  • Internet speeds up to 1,000 Mbps

WOW! bundle packages

WOW! Cable Internet has a wide variety of bundled packages at reasonable prices. You can bundle TV and internet, phone and internet, or internet, TV and phone. When you sign up for one of WOW!s packages, you will receive free installation when ordered online and either a $100 or $200 Visa Prepaid Reward Card. (as of 03/17/2020, subject to change).

Internet + TV

Starting at $74.99/mo

Prices may vary by location

Plan Includes

  • Four bundles with internet speeds of 100 Mbps, 500 Mbps or 1,000 Mbps
  • Medium TV with 85+ channel or large TV with 120+ channels

Internet + Phone

Starting at $44.98/mo

Prices may vary by location

Plan Includes

  • Three phone and internet bundles with internet speeds of 100 Mbps, 500 Mbps or 1,000 Mbps
  • The 100 Mbps bundle charges $9.99 per month for a home phone. No charge for home phone with larger bundles (500 Mbps and 1,000 Mbps)

Internet + TV + Phone

Starting at $84.98/mo

Prices may vary by location

Plan Includes

  • Four packages with internet speeds of 100 Mbps, 500 Mbps or 1,000 Mbps
  • The 100 Mbps bundles offer the medium TV package with 75+ channels. The 500 Mbps and 1,000 Mbps bundles offer large TV packages with 120+ channels. No charge for home phone

WOW! Internet fees

WOW! Internet deals

WOW! Internet online deals and promotions vary depending on where you live. Promotional pricing is also only available for customers who have not subscribed to any other WOW! Internet service in the last six months.

It’s worth noting that even if you sign-up for a two-year contract, prices will likely increase after one year. Any deals offered by WOW! Internet are promotional as of 03/17/2020 and are subject to change. Offers may also be terminated at any time and may not be available in all areas.

WOW! Internet data caps

WOW! Internet has no data caps on its service and you will not be charged for overages.

WOW! Internet availability

WOW! Cable Internet is not available in every area of the U.S. In fact, WOW! Internet only serves customers in nine states and 19 markets, although WOW! is adding new markets every year. Currently, you can find WOW! in these markets.

WOW! Internet customer satisfaction ratings

In 2019, the American Customer Satisfaction Index had no score listed for WOW! Internet. 

WOW! Internet is not accredited with the Better Business Bureau (BBB). However, it does receive an ‘A’ rating. With customers, things are a bit different with WOW! only receiving one star out of nearly 1,000 complaints within the past three years. Typical customer complaints involved overcharges, lack of customer service and changes to plans without notice.

Pros and cons of WOW! internet

Pros

  • Overall, internet speeds and pricing is competitive
  • Four internet plans to choose from, up to 1 GIG
  • Multiple bundles including internet and TV, internet and Phone and internet, TV and phone
  • In-Home WiFi added to 1 GIG plans
  • Free installation if you sign-up online (this may change without notice)
  • No data caps
  • Has a few plans that require no contracts

Cons

  • Only available in limited areas of the U.S.
  • Early Termination Fee–up to $345
  • Prices increase on two-year plans after the first year
  • No-contract prices can increase at any time without notice
  • Rates for stand-alone TV and phone aren’t advertised online
  • Most plans require a two-year contract

We supplied the data; now, the decision is yours.

Get started with WOW! Internet by seeing which plans are available in your area.

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