Suddenlink Internet

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April 05, 2020

Suddenlink is a subsidiary of communication and media company, Altice USA. European businessman Patrick Drahi founded the Altice parent company by acquiring 20 struggling cable and mobile communications and expanded into the United States in 2015 after purchasing Cablevision. Suddenlink employs around 5,000 people and operates from its headquarters in Bethpage, New York.

Suddenlink provides no-contract cable TV, internet and voice services in 13 states. At this stage in its history, Suddenlink primarily operates in towns, rural areas and small and mid-sized cities. Even so, Suddenlink offers internet service with download speeds up to 1,000 Mbps and provides fiber-optic connectivity in some areas.

Suddenlink customers can choose standalone services or bundle internet, TV and phone services for convenience and savings. Now let’s dive into the details to see if Suddenlink is the right internet provider for you.

Suddenlink internet at-a-glance

Suddenlink gives customers loads of options, offering no-contract services and lightning fast internet connections using the latest technology.

PACKAGESPEED (Mbps)DATA CAPBEST FORAVAILABILITY
Internet 300Up to 300350GB• Browsing
• Light streaming
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Internet 400 UnlimitedUp to 400Unlimited• Social networking
• Streaming videos
• Uploading videos
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Internet 1 Gig UnlimitedUp to 940Unlimited• Online gaming
• Watching HD videos
• Home automation integrations
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Suddenlink internet packages

Suddenlink’s internet-only packages offer a variety of download speeds for all types of internet users, from casual web surfers to hardcore gamers.

  • Internet 300

  • Suddenlink’s Internet 300 package has a 350 GB data cap, but features download speeds up to 300 Mbps. 300 Mbps provides enough bandwidth for small families to enjoy online learning and streaming music and videos.

  • Internet 400 Unlimited Data

  • The Internet 400 plan features unlimited data, with download speeds up to 400 Mbps. It’s the perfect plan for social networking and streaming and uploading videos.

  • Internet 1 Gig Unlimited Data

  • Enjoy unlimited data with Suddenlink’s 1 Gig plan. With download speeds up to 940 Mbps, this plan is a great option for folks who enjoy online gaming and watching HD videos, as well as households that use smart home devices such as garage doors, locks, security systems and thermostats.

Suddenlink Internet

Starting at $19.99 /mo for 12 months

Plans Include

  • Internet download speeds up to 940 Mbps

Suddenlink bundle packages

Suddenlink allows you to create your own bundled packages. You can add TV and phone services and select the internet download speed that best fits your household’s needs. By bundling services, you can conveniently pay just one bill each month and enjoy saving money for services.

Suddenlink internet fees

Suddenlink internet deals

Suddenlink internet plans include up to 10 email addresses, with 54 MB of storage per address. The provider sometimes runs deals that feature free installation, set price for life, low introductory prices or more.

Suddenlink data caps

Suddenlink internet packages feature unlimited data usage in some areas, but some plans cap usage at 250 GB to 550 GB per month. According to Suddenlink, with 250 GB of data, a subscriber can receive and send 12,000 emails, download or upload 5,000 medium resolution photos, download 700 songs and stream 325 hours of standard definition video. Nonetheless, households with several internet users and smart home devices such as garage doors, locks, security systems and thermostats may need an unlimited data plan.

If you exceed your data usage threshold, Suddenlink will increase your limit by 50 GB blocks, at a cost of $15 per block. Suddenlink gives you one overage at no extra charge but bills you for the second and subsequent overages.

Suddenlink availability

Suddenlink provides services in 13 states. Suddenlink isn’t available in all locations of each state. For example, in California, Suddenlink only offers services in Bishop, Blythe, Eureka and Truckee. Some services may not be available in all locations.

Xfinity customer satisfaction ratings

60

In 2019, Suddenlink scored 60 on the American Customer Satisfaction Index’s study of internet service providers, two points below the national average. The Better Business Bureau gives Suddenlink an “A+” rating. In the last three years, more than 8,000 Suddenlink customers have filed complaints with the BBB. Most complaints involve billing and product or service problems, which are common in the communications industry.

Pros and cons of Suddenlink internet

Pros

  • Variety of bundled options
  • No contracts
  • 1 GB packages
  • Fiber-optic connectivity in some areas
  • Low introductory prices
  • A+ BBB rating

Cons

  • Limited availability
  • Data caps with some plans

We supplied the data; now, the decision is yours.

Get started with Suddenlink by seeing which plans are available in your area.

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