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Spectrum was created in 2014 by Charter Communications. It's a relatively new company, but its parent has been around since 1993. Spectrum's high-speed internet, TV and voice services are available in more than 40 states across the U.S., with strong coverage on both coasts and in the Midwest region.
Spectrum is also available in some parts of Canada, Guam, Puerto Rico and the Virgin Islands. According to Charter, Spectrum has 30 million broadband customers as of October 2020. Keep in mind the coverage doesn't extend to all areas, even in the states where it's available.
What sets Spectrum apart from a lot of its competitors is that it doesn't have data caps on its internet plans and it doesn't require contracts. You can choose from three plans, which are divided according to speed, the lowest plan offering speeds of up to 200 Mbps.
For the best deals, though, you can bundle Spectrum's internet connection with cable TV and/or voice services. The costs and deals vary based on your area, so be sure to check the specifics for your region before purchasing.
Why Spectrum Internet?
- Fast internet speeds: Customers can get speeds up to 940 Mbps with Spectrum, more than enough speed to handle streaming, gaming and browsing.
- Wide service area: Spectrum Internet is available in over 40 states, making it possible to stay with the same company when you move, especially on both coasts.
- No contract: Customers who don’t like to get locked in may appreciate the ability to get Spectrum Internet without a long-term contract.
- No data cap: You won’t be penalized for using too much data by the end of the month with Spectrum Internet.
- Reasonable rates: Spectrum is a good option for internet users on a budget, with plans starting at just under $50/mo.
Spectrum Internet Plans & Pricing
Spectrum offers three high-speed internet plans with speeds ranging from 60 to 940 Mbps. The plans are categorized based on speed. The advantage of Spectrum internet is that there is no data cap on any of the plans, meaning that you can use as much internet data as you want. Each of these plans offers a free modem and with no contract attached. The table below describes the plans in detail:
|Package||Speed (Mbps)||Data Caps||Best For||Price||Availability|
|Spectrum Internet||Up to 200||None||• Web surfing|
• Streaming video
|Spectrum Internet Ultra||Up to 400||None||• Streaming video|
• Occasional online gaming
|Spectrum Internet Gig||Up to 940||None||• Gaming|
• Video conferences
• HD movies
Spectrum Internet Deals
The best deals from Spectrum all require you to bundle your internet with TV and phone coverage. Your best bet for saving money is often in bundling your services.
You can choose between Double Play plans, which start at $89.98 and combine internet and TV services, Triple Play plans, which start at $99.97 and provide internet, TV and phone services and the Internet + Voice plan, which starts at $55. Keep in mind that the deal prices vary based on your location, so be sure to check which deals are available in your area.
|Double Play: Internet & TV||$89.98|
|Triple Play: Internet, TV & Phone||$99.97|
Spectrum Data Caps
Spectrum has no data caps on any of its internet plans, which is a definite plus for its customers since most ISPs do have them. If you are a light-to-medium internet user who doesn’t do a lot of gaming or HD or 4K streaming, you’ll likely stay well below the data cap. But for heavy internet users, this is a real point of distinction for Spectrum.
Spectrum Internet Speeds
Spectrum offers three tiers of service, each with their own maximum speed potential. The provider uses cable internet, which is faster than DSL, but slower than fiber. Even the slowest speeds offered by Spectrum Internet give users enough bandwidth to both work and play on their devices.
The standard Spectrum Internet plan offers speeds up to 200 Mbps. This is enough for web surfing, sending emails and streaming videos. You can have a few users online at the same time with 200 Mbps. The next level of service is Spectrum Internet Ultra, which allows for speeds up to 400 Mbps. This is good for users who do more than the average amount of streaming video and want to do some occasional online gaming. Having three to four simultaneous users may also call for at least 400 Mbps.
Spectrum Internet Gig has speeds up to 940 Mbps. This is great for people who game often or need to have reliable streaming for important events like video conferences. Higher speeds are also recommended for HD movies. There isn’t anything you can’t do with speeds that approach 1,000 Mbps.
Spectrum Internet Fees and Equipment
Spectrum charges just $5 to rent a router or you can purchase your own equipment. If you’re planning on using the service for the long haul, it may be worth your money to invest in your own router rather than renting.
Installation and set-up and fees
Spectrum charges $49.99 for a professional installation of internet equipment. You can also install your router and connect the equipment yourself for free. Professional installation is a one-time fee, so you may have to pay separate charges if you need anything reinstalled or repaired later on.
Since Spectrum Internet doesn’t require a contract, you’re not charged a fee to leave the company.
Late payment fees
Spectrum charges a late fee for customers who have a bill that is at least 30 days overdue. As of October 2020, the monthly late fee is $8.95 (with some variation possible based on your location).
Pros and cons of Spectrum internet
- Reasonable prices
- Spectrum speed, with download speeds of 200 Mbps or higher
- No data cap means you won’t be incurring additional charges if you go over a certain data amount
- Widespread coverage: No matter where you live in the U.S., you probably have access to Spectrum’s network
- Up to $500 to help buy you out of your existing contract
- Free modem with service
- No contract, so you’re not locked in for a year or more
- Some packages, such as the Triple Play bundle, feature free installation
- Customer service is below standard for the industry
- Not available in nine states
- Does not offer fiber connection for residential use, thus limiting speed for heavy internet users
- Lack of contract means that your prices can be raised any time
- Your prices for internet alone may be more than the cost of a package that includes phone and TV service
Spectrum Customer Service
You can contact Spectrum by calling its customer service number 833.267.6094 or you can chat with the virtual agent Ask Spectrum on the Spectrum Internet website. The virtual agent will either answer your questions or connect you with a customer service agent.
Spectrum Internet Frequently Asked Questions
Spectrum internet plans start from $49.99/mo. for speeds of up to 200 Mbps. It offers two additional plans with higher speeds. The provider also offers various deals when you bundle the internet with Spectrum's TV and phone services. Keep in mind, though, that the fees for Spectrum internet services and the deals vary based on your location, so its internet and other services may be available at different costs in different areas.
Yes. You can choose from any of Spectrum's three internet-only plans, as long as they are available in your area. However, you will get a better deal by bundling your internet with TV and/or phone services through Spectrum.
Spectrum internet speeds vary from 60 Mbps to 940 Mbps, depending on the plan. The lowest internet plan, Spectrum Internet, offers speeds of up to 200 Mbps and its highest plan, Spectrum Internet Gig, provides speeds of up to 940 Mbps.
Yes. You can easily check your internet speed using the our Speed Test tool.
Spectrum internet is available in more than 40 states in the U.S. as well as in some parts of Canada, Puerto Rico, Guam and the Virgin Islands. But it's not available everywhere, even within those states and territories. You can check if it's available in your area by using our ZIP code tool.
One of the biggest advantages of Spectrum internet is that it does not impose data caps on any of its plans.