Rise Broadband

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Hedy Phillips
August 06, 2020

Rise Broadband is one of the nation’s largest fixed wireless broadband service providers. Currently available in 16 states across the U.S., Rise Broadband delivers high-speed internet service along with reliable digital voice service for customers. The company was established in 2005 under the parent company JAB Wireless, Inc., but re-branded to Rise in 2015. Rise Broadband is known for bringing internet service to under-served and unserved areas in the Midwest, Rocky Mountains and Southwest regions. 

Rise Broadband At-A-Glance

Rise Broadband offers internet plans that vary in speed and amount of available data. Keep in mind that while Rise Broadband offers month-to-month contracts on their service, you may get a better deal by signing a contract.

PackageInternet TypeStarting PriceSpeedData CapsAvailability
Economy InternetFixed wireless$42.95/mo.Up to 10 Mbps150 GB/mo.Check Availability
Preferred InternetFixed wireless$52.95/mo.Up to 25 Mbps250 GB/mo.Check Availability
Breakout InternetFixed wireless$62.95/mo.Up to 50 Mbps500 GB/mo.Check Availability

Rise Broadband Internet Packages 

Rise Broadband's internet package prices will vary based on what you’re getting. While each plan comes with a data cap, always check with Rise Broadband customer service to see if that can be adjusted if you need more data. 

  • Economy Internet Package

  • If you don’t do much with your internet other than check your email and moderately web browse, the Economy package is perfect for you. It offers 10 Mbps speed and up to 150 GB of data, which is plenty if you’re a casual internet surfer.

  • Preferred Internet Package

  • This package is great for a household with several people on the internet at once. It’s fast enough to stream video, at 25 Mbps, as well as for everyday use.

  • Breakout Internet Package

  • This is Rise Broadband’s fastest service at 50 Mbps and has the largest amount of data. This is the plan for gamers and anyone who requires high upload and download speeds.

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Rise Bundle Packages

Rise Broadband has bundles with the option for support for their internet plans. These bundles include the Rise Support, Rise Protect and Rise Secure options, each with different features.

Rise Support

Along with your fixed wireless internet, the Rise support bundle adds 24/7/365 support, 24/7 computer health check & tune-up, unlimited support for five devices, streaming support, Internet of Things (IoT) support and home network support for $9.99/mo.

  • Rise Support Bundle with Economy Internet Package
  • Up to 10 Mbps
  • No TV channels
  • Computer health check & tune-up
  • Unlimited support for five devices
  • IoT support and home network support for $9.99/mo.

Rise Protect

The Rise Protect bundle comes with all that’s included in the Rise Support bundle, but adds On-Demand Malware Scan and Removal support. This plan is $14.99/mo. 

  • Rise Protect with Preferred Internet Package
  • Up to 25 Mbps
  • No TV channels
  • On-demand malware scan
  • Removal support
  • Computer health check & tune-up
  • Unlimited support for five devices
  • IoT support and home network support for $9.99/mo.

Rise Secure

The highest bundle customers can add to their internet plan. This bundle includes all features in the first two but adds Avira Antivirus Software and Real-Time Virus Removal Services. This bundle’s price is $19.99/mo.

  • Rise Secure with Breakout Internet Package
  • Up to 50 Mbps
  • No TV channels
  • Avira Antivirus Software
  • Real-Time Virus Removal Service
  • Computer health check & tune-up
  • Unlimited support for five devices
  • IoT support and home network support for $9.99/mo.

Rise Broadband Internet Fees

  • Installation setup fee: There is a $149 fee to install internet service in your home.
  • After-promotion fees: After the promotional period ends on your plan, you might see an increase in the monthly cost. It will depend on your plan and the current rates.
  • Exceeding data limit: If a customer exceeds the data limit, Rise Broadband will charge $3.50 per 10 GB increments of data usage.
  • Equipment fee: Renting a Rise Broadband modem can ensure a $10.99/mo. fee, included in your monthly statement.
  • Paper statement fee: If you choose to get paper statements, expect a $5 fee. 
  • Termination fee: If you are not under a fixed-term contract, you may cancel your internet at any time with 30 days of notice. However, if you cancel a two-year contract early, you’re subject to a $250 fee. An early cancellation on a one-year contract is subject to a $125 fee.   

Rise Broadband Internet Deals

  • Rise Broadband’s deals and promotions vary based on time of year and where you live. It’s a good idea to always check before you sign up for service to see if a deal or promo is in place.
  • What Rise Broadband does offer consistently is an email address included with your service plan. 
  • You also may be able to get a deal on your data cap if you sign a longer contract with the company, but be sure to inquire about it when signing up.* 

*As of 07/12/2020. Promotions and deals are subject to change

Rise Broadband Data Caps

Rise Broadband does have data caps in place. Each internet plan has its own data cap, so it’s something to pay attention to when selecting the right plan for you. You can, however, negotiate a plan with no data cap for an additional cost. If you go over your data cap, you will have to pay $3.50 per each 10 GB over

Rise Broadband Availability

Rise Broadband is currently available in 16 states, largely in the Midwest, Rocky Mountain and Southwest regions. To ensure your area is covered by Rise, use our ZIP code checker tool. The coverage areas include:

Rise Broadband Customer Service Ratings

Rise Broadband has an A+ rating with the Better Business Bureau and is an accredited business. Customer ratings give the business 3 out of 5 stars.

Pros and cons of Rise Broadband internet

Pros

  • Offers month-to-month contracts
  • Rural coverage
  • Easy to install

Cons

  • Data limits
  • Not as fast as fiber or DSL
  • Reliability issues

We supplied the data; now, the decision is yours.

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