April 15, 2020

Since 1993, RCN, or Residential Communications Network, has been an internet, phone and TV provider servicing much of the mid-Atlantic region, with service in six states and Washington, D.C.

RCN has made a name for itself as a reliable and affordable provider that requires no contracts for both its cable and fiber-optic internet. It is PCMag’s 2019 fastest ISP in the nation with speeds up to 940 Mbps for multi-device capability in your household. There is also Enhanced Whole Home WiFi provided by eero, which allows for better connectivity in your home.

Where RCN really shines is its customer service. With RCN’s customer pledge, there is not only 24/7 customer service but also two-hour service windows seven day a week. It doesn’t stop there; if your technician is not on time for your appointment, you can receive a $20 credit with RCN’s on-time guarantee. There is also a 30-day money-back guarantee to provide new customers with a no-risk trial period for internet, TV and phone services.

RCN at-a-glance

RCN offers several different plans with internet speeds ranging from 10 Mbps to 1,000 Mbps, depending on your family’s needs.

Type of InternetSpeedContract?Data CapsStarting PriceAvailability
CableUp to 1,000 MbpsNN$69.99/moCheck Availability

RCN Internet packages 

RCN offers a ton of flexibility with its bundles, offering many packages with varying internet speeds and TV plans. There are no early termination fees, and no contracts and unlimited data all make for a solid deal no matter what combination of TV, internet and phone you choose.

RCN’s most basic bundle comes with your choice of internet speeds of 250 Mbps, 500 Mbps, or 1,000 Mbps. There are 75 channels that come included with the Basic TV plan, with pricing running from $25.63 to $45.63 each month. 

TV fans can take their viewing experience one step further with RCN’s Signature TV package that allows access to over 283 channels. Internet speeds are still available from 250 Mbps to 1,000 Mbps, depending on how many devices you have in your home and how much heavy streaming and gaming your family does.

RCN also allows you to add phone services to your internet and TV bundle with 17 calling features and 75 television channels. Pricing increases just slightly, with the Gig Internet, Basic TV and phone bundle costing less than $47 a month.

RCN’s premium package pairs signature TV service and phone service with home internet. You receive over 283 channels and 17 calling features with your choice of internet speeds ranging from 250 to 1,000 Mbps. 

RCN bundle packages

RCN TV service includes live TV streaming and on-demand streaming with subscription-based services like Sling, Fubo, Netflix and Hulu. There is also built-in Google Chromecast and cloud DVR capabilities.

Internet and Basic TV

Plan Includes

  • 75 channels
  • Internet speeds of 250 Mbps to 1,000 Mbps

Call to order 1-877-387-6961

or

Check Availablity

Internet and Signature TV

Plan Includes

  • Over 283 channels
  • Internet speeds of 250 Mbps to 1,000 Mbps

Call to order 1-877-387-6961

or

Check Availablity

Internet, Basic TV and Phone

Plan Includes

  • 75 channels
  • Internet speeds of 250 Mbps to 1,000 Mbps
  • 17 calling features

Call to order 1-877-387-6961

or

Check Availablity

Internet, Signature TV and Phone

Plan Includes

  • Over 283 channels
  • Internet speeds of 250 Mbps to 1,000 Mbps
  • 17 calling features

Call to order 1-877-387-6961

or

Check Availablity

RCN internet fees

There are a few additional fees that you may see on your bill.

One-Time Fees:

  • Account activation fee: There is a one-time activation fee of $9.99. 
  • Installation fee: For digital TV, phone, or internet, there is a $49.95 installation fee. 
  • Returned check fee: RCN charges $30 per returned check.
  • Payment fees: When you make a payment, RCN charges a $1 fee for online payments and $4.95 for payments by phone.
  • Late fees: These depend on your service, with internet service charges at $9, phone service at 1.5% and video services at 5%.  
  • Technician visit: When a technician is called to your home, RCN assesses a charge of $54.95 per visit.

These are the types of monthly fees that you can expect with RCN.

Monthly Fees: 

  • Cable modem rental: There is a $14.95 fee for renting a modem from RCN if you do not own your own.
  • Wireless router rental: You can also rent a wireless router for $14.95 per month.
  • Enhanced Whole Home WiFi: There is a monthly fee for $9.95 and additional WiFi beacons are $5 each.
  • Eero Secure+: Eero Secure+ adds extra security with additional tools for easy account management at $9.99 per month.
  • RCN Service Protection: For an additional $4.95 each month, RCN will offer repairs or replace any installed wiring in your home that goes defective. 
  • McAfee® Internet security tools: RCN will provide access to McAfee® Internet Security Suite for $5.95 per month or McAfee® Total Protection for $7.95 per month.
  • Static IP Address: For even faster internet, you can have a static IP address specifically for your modem at $19.95 per month.
Tetra Images / Getty Images

RCN internet deals

RCN offers a number of special promotions that vary from time to time, including:

  • Free month of service
  • Gift cards
  • Free installation
  • Free one-year subscription to SHOWTIME, STARZ and The Movie Channel

These offers may be exclusive to specific plans or bundles.

Regardless of limited-time offers, RCN plans also include a few bonus features that come standard.

  • RCN’s webmail includes 5 GB of storage with an integrated calendar and web apps like Yahoo Maps and Contact Cleaner.
  • Trial offer to McAfee® security products will let you test-drive popular internet security software.

RCN data caps

While many providers charge for various levels of data, RCN does not limit your data usage. That means you never have to worry about extra charges on your bill that you were not expecting. With RCN, you can do all the streaming you want without worrying about how much data you are using.

RCN availability

RNC is a popular internet provider for the mid-Atlantic region of the United States. It is available in six states and Washington, D.C.

RCN customer satisfaction ratings

87

RCN’s Customer Pledge includes their promise for same-day installation and two-hour service windows with all RCN technicians certified by the Society of Cable Telecommunications Engineers. The company also commits to 24/7 customer service.

There are less than three stars on Consumer Affairs and a B+ rating by the Better Business Bureau (BBB). RCN is a customer favorite with PCMag voting the provider as both Reader’s Choice pick and 2019’s fastest internet provider.

Pros and cons of RCN internet

Pros

  • Award-winning speeds
  • Affordable pricing
  • Unlimited data
  • Upfront fees

Cons

  • Limited service area
  • Minimal channels
  • Speeds vary depending on location

We supplied the data; now, the decision is yours.

Get started with by seeing which plans are available in your area.

Check Availability