Frontier Communications Internet

DecisionData Team
September 17, 2020

Frontier Internet Overview

Frontier is one of the largest internet service providers in the country, offering DSL and fiber internet plans to its customers across 25 states. What makes Frontier Communications internet stand out from its competition is that the company also provides internet services in rural areas where most ISPs don’t.

Frontier internet plans have no data cap, which means they’re ideal for gamers, streamers and remote workers. With an affordable range of DSL and fiber internet plans, Frontier is a better upgrade over your dial-up internet connection. 

And, with TV bundling deals, you’ll be able to save even more on your monthly bills, while being able to access up to 150,000+ on-demand TV shows and movies. Frontier offers customizable internet + TV bundles so that you can mix and match internet speeds and channel counts, depending on your needs. 

If you’re planning to get a new internet connection, continue reading this guide to get details on plans, pricing and features of Frontier internet services to help you make an informed choice.

Frontier Internet Plans

Frontier internet plans suit the needs of every type of internet user. The ISP offers basic internet packages through Vantage Copper connections and Gig internet plans through Fiber-Optic Internet Services (FiOS). Here’s a quick rundown of all the Vantage DSL internet plans offered by Frontier.

PACKAGESPEED (MBPS)DATA CAPBEST FORAVAILABILITY
Frontier InternetUp to 6None• Casual use on 1-2 devicesCheck Availability
Frontier Preferred InternetUp to 25None• Small families with active internet usersCheck Availability
Frontier Premium InternetUp to 115None• Gamers, remote workersCheck Availability

Frontier FiOS

Curious about Frontier internet speeds? FiOS is a fiber-optic internet service offered by Frontier that delivers blazing-fast download and upload speeds. Fiber-optics is a technology that uses light pulses to transmit data through strands of fiber made up of glass. These strands bundle into what is known as a fiber-optic cable that allows faster data transmission over vast distances compared to DSL or cable internet connections.

Frontier FiOS provides this fast internet experience through internet plans that deliver symmetrical download and upload speeds of 50 Mbps and 500 Mbps, respectively. For power internet users, Frontier also has a FiOS Gig Service that offers lightning-fast download speeds of up to 940 Mbps and upload speeds of up to 880 Mbps. This Gig plan works best for households that use multiple devices for streaming videos, playing online games or even for operating smart home devices.

FiOS plans are currently only available in parts of California, Florida and Texas.

Frontier Internet Deals

Integrated Nest Learning Thermostat

When you sign up or upgrade to a Frontier High-Speed Internet plan, you can buy a Nest Learning Thermostat, often at a discount. It can save you up to 12% on your heating bills and up to 15% on your cooling bills. 

You can set it on an auto-schedule to keep your home at the temperature that you and your family prefer. If you leave home, it will limit your HVAC’s run time so you can save money. It operates through your home’s WiFi, and you can control it whether you’re at home or are away through the Nest app.

Bundle with Frontier Secure to Save Money

Another Frontier internet deal bundles high-speed internet and Frontier Secure, which can save you $5 off your monthly bill. Frontier Secure only costs $14.99/mo.

Frontier Secure will:

  • Monitor your credit reports for fraudulent activity
  • Scan the dark web for your information
  • Cancel missing credit cards, driver’s license, passport or any other accounts associated with your identity that are lost or stolen
  • Provide 24-hour support, 365 days a year

Frontier Data Caps

Frontier doesn’t have any data caps or over-usage fees. Use your internet as much as you want, dusk till dawn, and you’ll never be penalized for it.

Frontier Internet Pros and Cons

Pros

  • Available in 25 states
  • Offers super-fast fiber-optic internet to some areas
  • Can also get TV and phone plans through Frontier
  • Frontier fees are consistent with other ISPs
  • No data caps

Cons

  • Low customer service rating
  • Frontier price varies with installation and equipment rental fees

Frontier Communications Customer Service

If you’re planning to get a new Frontier internet connection, you can call (877) 694-9787 and get advice on selecting the best plan for your needs from the specialists. The provider also offers assistance to transfer your connection if you’re moving to another location. For moving-related assistance, you’ll need to call (877) 651-7307. Existing customers needing technical support can call (800) 921-8101 for resolution.

Frontier Internet Frequently Asked Questions

What is the difference between Frontier high-speed internet, Vantage internet and FiOS internet?

The primary difference between the three types of internet connections offered by Frontier is in the speed range. Frontier high-speed internet is a DSL internet connection that is ideal for single-user basic internet surfing, with download speeds up to 6 Mbps. The Vantage internet packages are suitable for multiple users, delivering speeds ranging from 25 Mbps to 115 Mbps. FiOS is a fiber internet connection that provides blazing-fast download speeds up to 940 Mbps, which is ideal for gaming, HD video streaming or operating your smart home devices.

Will I have a data limit with my Frontier internet plan?

No. All internet plans from Frontier are data-cap free, which means you can use unlimited data at the same speeds without worrying about additional charges on your monthly internet bill.

Can I self-install my Frontier internet?

Yes. Frontier offers a self-installation kit if you’re renting the equipment. You can follow the instructions provided in the self-installation guides specific to your equipment. The company also allows you to use your own equipment to connect to the internet. Using your own equipment will save you more money on your internet spending, but you’ll have to ensure the device is compatible with the internet connection.

Can I connect to WiFi hotspots with Frontier internet service?

You can use Frontier WiFi hotspots by purchasing an access pass on Frontier My WiFi. To access hotspots, you’ll need to buy a pass that will allow you to access the internet for an hour, one day or even a month. If you want to buy more time, you can do so once your pre-paid time expires. If you don’t want to get into the pre-payment hassle, Frontier also offers an option to bundle unlimited monthly WiFi service with your internet connection at an additional cost of $9.99.

We supplied the data; now, the decision is yours.

Get started with by seeing which plans are available in your area.

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